Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHASHANK SAINI

Brampton,ON

Summary

To obtain a responsible position in an organization, where my education and skills will have a valuable application, assisting the organization in its growth and excellence. Persistent [Job Title] experienced in supervising, training and motivating [Number] team members. Skillful in redesigning processes for efficiency gains, analyzing sales trends and service reports and mentoring and guiding employees in performing assigned duties. Certified in [Area of certification]. Results-oriented professional committed to exceptional, responsive service in all interactions with customers and employees.

Overview

10
10
years of professional experience

Work History

Team Leader – Branch Sales Manager

04.2022 - 07.2023
  • Provide clear direction, guidance, and motivation to the sales team to achieve and exceed individual and team sales targets
  • Conduct regular team meetings to discuss targets, strategies, challenges, and performance feedback
  • Develop and execute effective sales strategies to drive business growth and maximize revenue generation
  • Set ambitious sales targets for the team and ensure consistent progress towards achieving them
  • Lead by example in building and maintaining strong customer relationships, ensuring the team delivers exceptional customer service
  • Responsible for maintenance of office equipment, computers, office supplies, inventory, and assets
  • Sharing proposals with customers
  • Responding to phone calls, emails, and printing documents related to the bank's offerings.

IDFC First Bank Ltd
09.2018 - 06.2023

Branch Relationship Manager

09.2018 - 03.2022
  • Sales:(Acquiring, Enhancing ,Deepening and Retention) Developing new and expanding existing High Net worth Customer(HNI) relationships for liabilities by sourcing customers
  • Trade finance role and generation of TFX income from mapped customers
  • Loans and working capital from mapped customers
  • Source new bank customers through external individual efforts and acquisition channel
  • Cross-sell bank products to the existing set of Branch customers which are mapped
  • Inform customers of new products or product enhancements to further expand the banking relationship
  • Maintain complete relationship record for assigned customer accounts
  • Responsible for cross sales (CASA, TD, SIP, MF, Insurance, Demat, Assets.).

Preferred Relationship Manager

HDFC Bank Ltd
03.2017 - 04.2018
  • Sales:(Acquiring, Enhancing ,Deepening and Retention) Acquire new customers who meet product criteria and flag them on the system
  • Managing the High Net Worth customers of the Bank
  • Profiling Customers and provide financial products to meet customer needs
  • Ensuring the highest levels of service to the High Net Worth customers
  • Providing financial planning & Investment Advice
  • Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards.

Client Engagement Manager

Indusind Bank Ltd
03.2016 - 01.2017
  • Work as a Back-up and support RM to 2-3 Exclusive RMs and help in broadening Client Coverage of their mapped base
  • Monitor Daily account Balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity
  • Increase the Client stickiness and Product Penetration by cross-selling products like Mutual Funds, Health/ General Insurance, Credit Card Upgrades Helping the relationship managers in converting their equity clients in to mutual funds
  • MIS reporting to head office on daily basis on mutual fund buying & redemption.

Kotak Securities Ltd
03.2013 - 03.2016
  • Acquiring & Customer Handling Sales of investment products based on Indian Stock market, handling portfolios, providing advisory services to HNI clients
  • Responsible for new client acquisition, building new relationships and increasing depth in existing relationships with clients
  • Cross-Sell of Third party investment products like Mutual Funds, Bonds, PMS & Insurance Responsible for identifying customer needs, assessing their risk appetite and providing them investment options
  • Responsible for achieving targets as assigned by the organization on a monthly basis.

Education

PGPM - Marketing & Finance

ICFAI University
2013

B.Tech - undefined

Bharti Vidyapeeth University
2009

XII - undefined

Modern School
New, Delhi
2003

X - undefined

Delhi Public School
2001

Skills

  • Player Communication
  • Increasing Awareness
  • Production Preparation
  • Customer Accounts Management

Timeline

Team Leader – Branch Sales Manager

04.2022 - 07.2023

IDFC First Bank Ltd
09.2018 - 06.2023

Branch Relationship Manager

09.2018 - 03.2022

Preferred Relationship Manager

HDFC Bank Ltd
03.2017 - 04.2018

Client Engagement Manager

Indusind Bank Ltd
03.2016 - 01.2017

Kotak Securities Ltd
03.2013 - 03.2016

PGPM - Marketing & Finance

ICFAI University

B.Tech - undefined

Bharti Vidyapeeth University

XII - undefined

Modern School

X - undefined

Delhi Public School
SHASHANK SAINI