Sharvan
Lethbridge
Summary
Professional in logistics and customer service with experience in warehouse leadership, retail operations, dispatch coordination and transportation planning. Experienced in route planning, shipment monitoring, contacting with the driver, scheduling the delivery and inventory control. Demonstrated skill in dealing with large logistics volumes, finding solutions to delivery problems within a short time frame, and requiring a high level of customer satisfaction in dynamic settings.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Transportation Planner
Canada Cartage
Montreal
05.2023 - 03.2026
- Daily delivery planning and schedules to facilitate delivery on time basis.
- Planned dispatch and routing updates to the drivers.
- Observed status of shipment and addressed issues of shipment delays or scheduling.
- Stored transportation records, delivery records and working reports.
- Collaborated with the warehouse teams in order to maintain a good order flow and dispatch timeline.
Customer Service Representative
Alimentation Couche-Tard / Circle K
Montreal
10.2022 - 03.2026
- Provided service to customers in a large scale retail setting.
- Registered transactions and cash which are handled.
- Replenished inventory and tracked store inventory.
- Address the issues raised by customers and also keep the store positive.
Warehouse Lead
Canada Cartage
Montreal
11.2021 - 05.2023
- Guided warehouse employees and synchronized the work of loading and unloading.
- Scheduled deliveries were made correctly and within time.
- Hired warehouse safety levels and structured flow of the inventory.
- Helped in training staff and efficiency at work.
Inventory Associate
GoodFood
Montreal
03.2022 - 07.2022
- Carried out an inventory count and had correct stock records.
- Helped in picking of orders, packing, and organization of the warehouse.
- Maintained quality of products and acceptable inventory control strategies.
Education
Post-Baccalaureate Diploma - Web Design
CDI College
Montreal, QC 09.2021 - 09.2023
Skills
- Dispatch Coordination
- Route Planning and Optimization
- Shipment Tracking
- Driver Communication
- Delivery Scheduling
- Logistics Operations
- Inventory Management
- Warehouse Operations
- Customer Service
- Problem Solving
- Time Management
- Microsoft Excel
- Data Entry
Availability
I'm available for full time employment including evenings and weekends.
References
Available upon request
Timeline
Transportation Planner
Canada Cartage
05.2023 - 03.2026
Customer Service Representative
Alimentation Couche-Tard / Circle K
10.2022 - 03.2026
Inventory Associate
GoodFood
03.2022 - 07.2022
Warehouse Lead
Canada Cartage
11.2021 - 05.2023
Post-Baccalaureate Diploma - Web Design
CDI College
09.2021 - 09.2023