Sharun Raju
Sydney,NS
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments. Enthusiastic individual willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Inventory Control Specialist
RONA
11.2021 - 05.2023
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Used equipment like forklifts and pallet jacks to move inventory.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Customer Service Agent
AIR INDIA
01.2019 - 05.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
CARGO OPERATIONS AGENT
Emirates Airlines
05.2016 - 11.2018
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Education
BBA - Airport Operations
Speedwings Aviation
Kochi, Kerala06.2016
MBA - Aviation Business Administration
University of Petroleum And Energy Studies
Dehradun, India05.2018
Post-Baccaleurate Diploma - Supply Chain And Operations Management
Cape Breton University
Sydney, NS05.2023
Skills
- Cycle Counting
- RF Scanner Usage
- Audit Support
- Forklift Operation
- Creative Solutions
- Inventory and Supply Control
- Customer Experience
- Handheld Scanners
Timeline
Inventory Control Specialist
RONA
11.2021 - 05.2023
Customer Service Agent
AIR INDIA
01.2019 - 05.2020
CARGO OPERATIONS AGENT
Emirates Airlines
05.2016 - 11.2018
BBA - Airport Operations
Speedwings Aviation
MBA - Aviation Business Administration
University of Petroleum And Energy Studies
Post-Baccaleurate Diploma - Supply Chain And Operations Management
Cape Breton University
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