Sharon V Mumbamuchena
Harare,Zimbabwe
Summary
Detail-oriented Quality Controller with expertise in quality processes, problem-solving, and data interpretation. Skilled in translating complex biochemical and food safety concepts into practical solutions, enhancing customer relationships, and driving product adoption in biotechnology and food sectors. Committed to supporting organizational growth while advancing personal development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Control Laboratory Technician
National Foods Flour Mill
Bulawayo
01.2023 - 10.2024
- Conducted analytical testing on raw materials and finished products, ensuring compliance with food safety and regulatory standards
- Used SAP systems to make real-time quality decisions, supporting efficient production and minimizing waste
- Acted as a key technical liaison between production, quality, and operations teams, supporting product performance and customer quality requirements
- Supported product optimization initiatives by providing data-backed recommendations to improve consistency and performance
- Analyzed customer complaints and feedback data to identify trends, resolve product issues, and improve customer satisfaction
- Communicated technical results clearly to non-technical stakeholders, strengthening internal decision-making and product confidence
Quality Control Laboratory Technician Intern
National Foods Flour Mill
Bulawayo
10.2020 - 09.2021
- Performed routine quality inspections and laboratory testing across production stages
- Evaluated raw materials and in-process products against defined quality standards
- Maintained detailed documentation and quality records in compliance with regulatory requirements
- Collaborated with cross-functional teams to support continuous improvement initiatives
Culinary Trainee
The Dean’s Café
Victoria Falls
12.2017 - 08.2018
- Ensured consistent food quality and adherence to safety standards
- Engaged with suppliers to source high-quality ingredients
- Supported menu planning and evaluated customer satisfaction feedback
- Gained frontline experience in customer service and food product presentation
Education
Bachelor of Science (Honours) - Applied Biology and Biochemistry
National University of Science And Technology (NUST)
09-2022
Skills
- Client Relationship Management
- Quality Assurance & Regulatory Compliance
- Data Analysis & Reporting
- SAP & Quality Control Systems
- Cross-Functional Collaboration
- Customer feedback analysis
Certification
Driving Licence, Class 4
Timeline
Quality Control Laboratory Technician
National Foods Flour Mill
01.2023 - 10.2024
Quality Control Laboratory Technician Intern
National Foods Flour Mill
10.2020 - 09.2021
Culinary Trainee
The Dean’s Café
12.2017 - 08.2018
Bachelor of Science (Honours) - Applied Biology and Biochemistry
National University of Science And Technology (NUST)