Dynamic Business Development Manager with a proven track record at SYSCO Food Services, achieving 23% margin growth through strategic stakeholder engagement and cross-functional collaboration. Expert in international trade and market development, leveraging data analytics to drive revenue and enhance customer satisfaction. Proficient in Microsoft Office, with strong negotiation skills.
Overview
9
9
years of professional experience
Work History
Business Development Manager - Canada West
Sysco Buckhead Canada
02.2022 - Current
Represented Buckhead at Sysco events, promoting product lines and engaging stakeholders.
Built relationships with Sysco sales teams and customers across Canada West, achieving 23% year-over-year margin growth and driving record collaboration.
Managed and grew key customer accounts by implementing effective customer engagement tactics in collaboration with procurement, operations, and QA teams.
Worked cross-functionally to recommend, develop, and implement marketing programs and business improvement initiatives.
Identified and capitalized on business opportunities to support Sysco customer needs and expand Buckhead’s presence.
Conducted sales, market and customer intelligence analyses, leading to the successful launch of a value steak program (grass-fed beef) with $300K+ annual revenue growth.
Proactively resolved customer issues in collaboration with internal and external stakeholders, ensuring quick resolution.
Analyzed key data to develop pricing and purchasing strategies for Sysco sales teams and customers.
Business Development and Marketing Analyst
The Earth Group
07.2020 - 01.2022
Conducted regularly competitive analysis to stay informed on industry trends and adjust marketing/Business Development strategies accordingly; Developed a business case that reduced packaging costs by 8%, improving supply chain efficiency and overall profitability.
Leveraged data analytics to refine social media marketing strategies, increasing brand reach by 20% and driving customer engagement.
Led a business case on a strategic launch of an Amazon e-commerce store as part of the company's revenue diversification project, implementing data-driven FBA strategies and product promotions to expand market reach.
Partnered with export agencies and supply chain partners to leverage resources for global market expansion.
International Business Development Manager
Kwangcheon Kim (DBA, KC Kim)
01.2017 - 01.2018
Increased global sales by leading global trade development initiatives tailored to specific regions; YOY, 20% revenue growth
Collaborated with internal teams to develop customized solutions meeting the unique needs of each client or market segment.
Developed region-specific products, market entry strategies and supply chain solutions that aligned with regulatory and operational requirements, ensuring seamless market integration.
Boosted revenue generation through the successful acquisition of high-profile clients in various countries; Negotiated and secured high-value trade agreements (up to $300k per contract per year) while maintaining compliance with international standards and optimizing logistics.
Represented the company at trade conferences and indsutry events, fostering strong stakeholder engagement with international partners.
Account Executive
Jayone Foods
03.2016 - 12.2016
Managed relationships with major retail partners and distributors, including Kroger, Trader Joe’s, and Seafood City, ensuring strategic product placement and distribution.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently; 8% year-over-year sales increase.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Conducted ongoing market research and analysis to identify consumer trends and develop revenue-generating initiatives; Contributed to new product development and domestic trade initiatives, launching 15+ new products targeting different consumer segments.
Education
MBA -
University of Alberta
Edmonton, AB
06-2021
Skills
Stakeholder Engagement
Account Management
International Trade & Market Development
Regulatory Compliance
Strategic Planning and Analysis
Business Development
Communication and Collaboration
Negotiations
Sales and marketing
Proficient in Microsoft Office (Advanced in Excel and Power Point)
Business Development Manager at Buckhead Meat & Seafood Mid-Atlantic - SyscoBusiness Development Manager at Buckhead Meat & Seafood Mid-Atlantic - Sysco