Work Preference
Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Open To Work

Sharona Chan

Winnipeg,Canada

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

CSW (Family child & youth (Facilitator, Mentor,)Community Support WorkerMental health Community SupportResidential Support Mentor Shelter Service Support

Work Type

Full Time

Location Preference

On-Site
Location: Winnipeg, Canada, CAWinnipeg, MB
Open to relocation: No

Salary Range

19/hr - 25/hr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsTeam Building / Company RetreatsPersonal development programsPaid sick leave

Summary

Resourceful and empathetic professional with over 10 years of experience in customer service, retail, and community support. Proven ability to cultivate positive client experiences, manage high-volume interactions, and de-escalate challenging situations with a solution-oriented approach. Possesses strong administrative skills, effective communication, and a commitment to client advocacy. Eager to leverage a diverse skill set to contribute to Salvation Army’s mission and enhance client relations.

I am Compassionate Community Support Worker with broad experience in providing emotional, physical and mental support to diverse community members. Possess strong interpersonal skills, adept at building trust and rapport within challenged or vulnerable populations. Demonstrated ability to work collaboratively within multidisciplinary teams while maintaining focus on client-centered goals. Proven record of implementing innovative programs that improve community health and wellness.

Overview

19
19
years of professional experience

Work History

Community Support Worker (Practicum)

New Direction Graham
Winnipeg, Canada
03.2025 - 04.2026

Customer Service/Photographer

Real Canadian Super Store
St. James, Canada
04.2009 - 11.2013
  • Cultivated a positive client experience by delivering exceptional customer service.
  • Enhanced the company's community presence and brand image through professional representation.
  • Addressed customer inquiries and facilitated services proficiently within a fast-paced retail environment.
  • Successfully de-escalated challenging situations with a calm, respectful, and solution-oriented approach.
  • Established strong rapport with diverse clientele by employing clear communication and active listening skills.

Skin Care Consultant/Cosmetician

Sun Ridge Mall
Calgary, Canada
05.2007 - 02.2009
  • Provided personalized skincare consultations and tailored product recommendations to a diverse client base.
  • Managed a high volume of client interactions efficiently while upholding excellent customer service standards.
  • Coordinated and scheduled client appointments, in-store promotions, and special events.
  • Rendered administrative support, including meticulous organization of client files and assistance with basic accounting tasks.
  • Supported special projects and promotional initiatives to enhance customer engagement and drive sales.

Education

Community Support Worker -

Robertson College
Winnipeg, Manitoba

Sisler High School
Winnipeg, Manitoba

Skills

  • Conflict Resolution
  • Time management
  • Anger Management
  • Adult Education & Facilitation
  • Interpersonal Skills
  • Administrative Support
  • Problem-solving
  • Customer service
  • Client Support & Advocacy
  • Strong Communication
  • Trauma-Informed Practice

Hobbies and Interests

  • Creative arts, including dancing, painting, and crafts
  • Enjoy participating in outdoor activities with children and families

Languages

  • Tagalog
  • English, Proficient (Second Language)
  • Tagalog, Native / Fluent

Timeline

Community Support Worker (Practicum)

New Direction Graham
03.2025 - 04.2026

Customer Service/Photographer

Real Canadian Super Store
04.2009 - 11.2013

Skin Care Consultant/Cosmetician

Sun Ridge Mall
05.2007 - 02.2009

Community Support Worker -

Robertson College

Sisler High School
Sharona Chan