Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sharon Wilson

Brampton,ON

Summary

Enthusiastic and dedicated Customer Service Representative with extensive experience in delivering customer support and resolving complex issues. Seeking a role to utilize my strong passion for providing excellent service. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.

Overview

18
18
years of professional experience

Work History

Cashier/Warehouse Associate

HomeSense
10.2021 - Current
    • Prepared orders for shipment by picking, packing, and labeling merchandise.
    • Worked safely around moving machinery.
    • Assembled orders and packed items for shipment, conveying orders to shipping personnel
    • Performed inventory control, such as counting, and stocking merchandise.
    • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Prep and Line Cook

HMSHost, Toronto Pearson International Airport
01.2018 - Current
  • Ensured availability of all necessary ingredients for the Chef to complete menu items
  • Prepared and seasoned ingredients for cooking
  • Cooked food items to specified recipes and standards using various cooking methods
  • Bistro Server
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity

Courtyard by Marriott
01.2014 - 01.2018
  • Took and served food and drink orders and made suggestions based on customer preferences
  • Delivered checks and collected payments
  • Cooperated and communicated with serving and kitchen staff while adhering to health and customer service guidelines.
  • Self-motivated, with a strong sense of personal responsibility

Prep Chef

Cora's Breakfast and Lunch
01.2007 - 01.2012
  • Prepared cooking ingredients and simple dishes ensuring timely and efficient food preparation
  • Maintained a clean and orderly kitchen by washing dishes and sanitizing surfaces adhering to health and safety standards
  • Handled portioning, shredding, slicing, labeling, dating, and storing food in appropriate areas ensuring proper storage and inventory management.
  • Planned and directed high-volume food preparation in fast-paced environment
  • Prepped daily menu items to quickly deliver upon request

Storefront Associate and Cashier

Tim Horton's
01.2006 - 01.2008
  • Provided prompt, courteous, and knowledgeable service to customers while following all food safety guidelines
  • Assisted with store merchandise stocking and served as a cashier processing payments made via cash, debit, credit, and vouchers
  • Demonstrated exceptional customer service skills ensuring a positive experience for all customers.

Education

OSSD -

The Woodlands High School
Mississauga, ON
06.1996

Skills

  • SKILLS AND CERTIFICATIONS
  • Software: Point of Sales System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Skills: Typing speed: 40-60 wpm; de-escalation and conflict management; active listening, emotional intelligence, patience; problem solving, prioritizing, organizing, time management; processing shipments, refunds, exchanges, and purchases
  • Teamwork and Collaboration

Accomplishments

  • Certifications: RAIC Blue Airport Express, SmartServe, Food and Safety

Timeline

Cashier/Warehouse Associate

HomeSense
10.2021 - Current

Prep and Line Cook

HMSHost, Toronto Pearson International Airport
01.2018 - Current

Courtyard by Marriott
01.2014 - 01.2018

Prep Chef

Cora's Breakfast and Lunch
01.2007 - 01.2012

Storefront Associate and Cashier

Tim Horton's
01.2006 - 01.2008

OSSD -

The Woodlands High School

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Sharon Wilson