Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharon Walter

Surrey,BC

Summary

Dynamic professional with a proven track record in client communication and relationship building, honed through experiences at Park Gate Animal & Bird Hospital and other roles. Excelled in reception area maintenance and coaching, significantly enhancing customer satisfaction and team efficiency. Skilled in both animal care and people management, demonstrating a unique blend of empathy and leadership.

Overview

5
5
years of professional experience

Work History

Full-time Caregiver/In-Home Babysitter

Donna Thomas
10.2021 - Current
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintain a safe and clean environment for the children, reducing risks and ensuring optimal health outcomes.
  • Assist the twins with activities like school homework, projects and teaching them to perform day to day tasks independently.
  • Perform light housekeeping duties to maintain cleanliness standards.
  • Built strong relationships with the twins by delivering emotional support and companionship.

Receptionist/Veterinary Office Assistant

Park Gate Animal & Bird Hospital
03.2020 - 10.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs for accurate diagnoses.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.

Cashier

Walmart
09.2019 - 10.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate of Science - Chemistry

Douglas College
New Westminster, BC
04-2022

Skills

  • Reception area maintenance
  • Medical record-keeping
  • Client communication
  • Appointment scheduling
  • Patient flow management
  • Teamwork and collaboration
  • People management
  • Complex Problem-solving
  • Relationship building
  • Coaching and mentoring

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Limited Working

Timeline

Full-time Caregiver/In-Home Babysitter

Donna Thomas
10.2021 - Current

Receptionist/Veterinary Office Assistant

Park Gate Animal & Bird Hospital
03.2020 - 10.2022

Cashier

Walmart
09.2019 - 10.2021

Associate of Science - Chemistry

Douglas College

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Sharon Walter