Sharon Tyo
Stratford,ON
Summary
Hardworking receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
Work History
Medical Receptionist
Huron Community Family Health Team
09.2014 - 11.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
Medical Receptionist
Huron Perth Healthcare Alliance
07.2003 - 09.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
- Adhered to strict guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.v
Retail Sales Associate
Big V Drugstore
06.1987 - 10.1991
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Smallwood Academy
Wabush, NLSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Appointment setting
- Payment collection
- Reminder calls
- Medical billing
- Customer service
- Problem-solving
- Cash handling
Languages
English
Professional Working
Timeline
Medical Receptionist
Huron Community Family Health Team
09.2014 - 11.2024
Medical Receptionist
Huron Perth Healthcare Alliance
07.2003 - 09.2014
Retail Sales Associate
Big V Drugstore
06.1987 - 10.1991
High School Diploma -
Smallwood Academy
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