Sharon Trabelsi
Administrative Professional
Calgary,AB
Summary
Organized and approachable professional with over 5 years of experience in customer service and administrative roles. Skilled in managing multiple tasks, providing excellent customer care, and maintaining smooth operations. Eager to contribute strong communication, organizational, and problem-solving skills in a retail environment.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Retail Associate
Union Vape Shop
Calgary, AB
02.2025 - Current
- Greet customers and assist with product selection
- Process sales and handle transactions using POS system
- Keep the store clean, organized, and well-stocked
- Answer customer questions and provide basic product information
- Assist with inventory restocking and product displays
Administrative Assistant
Westwing Financials
01.2025 - Current
- Company Overview: (Accounting Firm)
- Enter and organize client receipts and invoices into spreadsheets
- Maintain accurate client files and ensure documents are up to date
- Assist with general administrative tasks to support the accountant
- (Accounting Firm)
Receptionist/Administrative Assistant
DD West LLP
Calgary, AB
08.2024 - 11.2024
- Greeted clients and ensured a positive experience during appointments
- Managed appointments and prepared meeting spaces
- Assisted with organizing office events and promotions
- Maintained spreadsheets, tracked deadlines, and organized documentation
- Ordered office supplies and handled inventory management
- Supported office operations, ensuring smooth day-to-day activities
File Clerk / Law Firm Courier
Gerrand Rath Johnson LLP
09.2022 - 08.2024
- Company Overview: (Law Firm)
- Organized and maintained confidential legal files
- Assisted with reception duties, appointment scheduling, and client payments
- Managed mail distribution and prepared legal documents
- Delivered court documents and retrieved certified copies as needed
- Supported real estate transactions, including mortgage payouts and property tax payments
- (Law Firm)
Patient Care Coordinator
Altima Dental
07.2021 - 08.2022
- Welcomed and assisted customers with inquiries and appointment scheduling
- Processed insurance claims and assisted patients with coverage-related questions
- Handled payments, including direct billing and reconciliations
- Conducted post-operative follow-up calls to ensure customer satisfaction and address concerns
- Provided excellent customer service, ensuring a smooth and positive experience
Office Administrative Assistant
4Pillars Debt Consulting Ltd.
03.2019 - 06.2021
- Provided in-office assistance during COVID-19, ensuring smooth operations and customer support
- Answered customer inquiries and assisted with appointments and service-related needs
- Managed office inventory and maintained an organized front desk area
- Assisted with social media engagement and client outreach
Education
High School Diploma -
Central Memorial Highschool
Calgary, AB 09.2009 - 06.2012
Skills
- Data Entry
- Attention to Detail
- Organization
- Customer Service
- Cash Handling
- POS Systems
- Strong Communication
- Teamwork
- Problem-Solving
- Stocking
- Inventory Management
- Multitasking
- Proficient in Microsoft Word
- Proficient in Excel
- Insurance Processing
- Claims Handling
- Post-Operative Follow-ups
- Customer Care
Timeline
Retail Associate
Union Vape Shop
02.2025 - Current
Administrative Assistant
Westwing Financials
01.2025 - Current
Receptionist/Administrative Assistant
DD West LLP
08.2024 - 11.2024
File Clerk / Law Firm Courier
Gerrand Rath Johnson LLP
09.2022 - 08.2024
Patient Care Coordinator
Altima Dental
07.2021 - 08.2022
Office Administrative Assistant
4Pillars Debt Consulting Ltd.
03.2019 - 06.2021
High School Diploma -
Central Memorial Highschool
09.2009 - 06.2012
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