Sharon Smith
Maple
Summary
- 10 years of experience as a receptionist in a Dermatology office
- Skilled at completing patient scheduling and appointments, and organizing patient documentation and filing
- Excellent at juggling multiple tasks and working under pressure
- Very good telephone skills and etiquette
- Maintain patient confidentiality
- Organized, reliable and dynamic personality
- EMR PSSuites, Accuro and Oscar
Overview
2026
2026
years of professional experience
Work History
Medical Receptionist
Skin Science Dermatology
- Answered and directed phone calls and checked voicemails as well as provided timely and accurate response to patient inquiries
- Perform clerical work such as copying, faxing, emailing etc.
- Scheduled, rescheduled, and cancelled appointments based on patient's and staff's availability
- Prepared and turned over exam rooms in a timely and efficient manner
- Scanned, recorded patient charts, and medical documents into the electronic medical records system
Medical Receptionist
Maple Kidz Clinic
04.2020 - 05.2025
- Managed referrals and follow-up appointments for 7 pediatricians, enhancing patient care continuity
- Facilitated communication between nurses and physicians to improve patient care.
- Checked in and out patients, scheduled appointments, processed payments, and maintained doctor and nurse schedules.
- Maintained accurate medical charts and electronic records, supporting efficient office operations.
- Assisted in training new staff on reception protocols and patient interaction skills.
Medical Receptionist
NJ Shiffman Medicine Corporation
08.2008 - 05.2018
- Showed patients to examination rooms, or procedure rooms and prepare them for the physician.
- Patient encounters: greeting, validating health cards, obtaining demographic information
- Booked up to 20 or more appointments by referral a day and triaged patients accordingly
- Managed biopsy bottles, fungal kits, and culture swabs
- Collected and processed patient payments
- Maintained patient charts as well as the complete files
Education
High School Diploma -
Alexander Galt Regional High School
Sherbrooke, QCSkills
- Customer service
- Communication
- Time Management
- Problem solving
- Interpersonal
- Attention to detail
- Fantastic people skills
- Dependability
Objective
Medical office receptionist in a professional healthcare setting.
Affiliations
- Received compliments from patients and employer for attentiveness and dedication
- Recognized for long periods without absence from work
- Trained new administrative staff members
- Certificate obtained in the Reprocessing and Sterilization of Medical Equipment
Timeline
Medical Receptionist
Maple Kidz Clinic
04.2020 - 05.2025
Medical Receptionist
NJ Shiffman Medicine Corporation
08.2008 - 05.2018
High School Diploma -
Alexander Galt Regional High School
Medical Receptionist
Skin Science Dermatology
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