Sharon Ross
Sundre,Canada
Overview
18
18
years of professional experience
Work History
Shop Owner
Self Employes
06.2018 - 09.2021
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
Tax Preparer
H & R Block
01.2016 - 04.2016
- Took courses every fall to keep up with the tax rules
- Did all personal taxes,
- Entered all information from T4's, T5's,T3's
- Medical receipts, donations, firguring out mileage for travel medical expenses,
- RRSP reciepts
- Have done around 500 returns each year that I've worked at H & R Block and enjoyed each and everyone as no two are the same
Tax Preparer
H & R Block
01.2011 - 05.2014
- Did personal taxes
- Single, couples taxes
- Entering all T Slips, RRSP, Medical expenses along with medical travelling expenses, donations,
- Moving expenses
- Have done over 500 returns each year that I've worked at H & R Block and enjoyed each and everyone as no two are the same
- Reason for leaving: getting ready to sell our house in Red Deer and moved to Invermere
Front-end Manager
Wal-mart
01.2004 - 01.2010
- Started out as a cashier part-time, then went into the accounting office
- As a cashier I waited on customers, handled cash, credit cards, customer service
- Entered all the transactions of the day into the computer, balanced the cash registers
- Looked for longs/shortages, balanced the office three to four times a day
- Gave out change when needed, ordered money for the office, made deposit for the store
- Helped at the courtesy desk with returns, western union
- Became a department manager in house-wares where I stocked the shelves, price changes, ordered stock, checked inventory every day for stock
- Kept the area clean and safe for other associates and customers, did customer service, helped find other items in the store
- Became the front-end manager where I stayed until I moved to Red Deer
- This position involved hiring/firing, schedules for about 20-25 staff, coached when needed, gave pay/merit raises every year
- Helped the assistant managers open and close the store
- Reason for leaving: moved to Red Deer then moved to Invermere BC in July 2015
Skills
- Leadership
- Income Tax Preparation
- Multi-tasking
- Customer Service
- Fast Learner
- Customer Service
- Computer Skills
Hobbies and Interests
- Quilting
- Biking
- Swimming
- Quadding
- Boating
- Tubing on Lake Windermere
Additionalinformation
25 years, 4, 9, See personal information above
Languages
English
Full Professional
Timeline
Shop Owner
Self Employes
06.2018 - 09.2021
Tax Preparer
H & R Block
01.2016 - 04.2016
Tax Preparer
H & R Block
01.2011 - 05.2014
Front-end Manager
Wal-mart
01.2004 - 01.2010
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