Sharon Robinson
Winnipeg,MB
Summary
Organized professional that demonstrates strong communication skills with commitment to exceeding client expectations. Dedicated to consistent accuracy and proficiency when performing routine tasks and utilizes problem-solving abilities to formulate solutions to complex issues.
Overview
21
21
years of professional experience
Work History
Sales Order Clerk
Petrojam Ltd
01.2009 - 12.2022
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Developed and implemented strategies to increase efficiency in order processing.
- Prepared a daily sales order projection report to achieve a forecasting accuracy level of over 85%.
- Promptly handled daily customer concerns and inquiries with 98% customer satisfaction.
Administrative Assistant
Sherwin Williams (W.I.) Ltd
04.2005 - 01.2009
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained inventory records of 90% accurate.
- Determined purchasing needs based on sales numbers forecast.
Export Coordinator
Belle Tropicals Ltd
11.2001 - 03.2005
- Communicated information and instructions to and from vendors to research and resolve operational problems.
- Prepared and assembled documents to facilitate exports.
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
Education
Bachelor of Arts - Logistics And Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica06.2018
No Degree - Diploma - International Shipping And Logistics
Caribbean Maritime Institute
Kingston, Jamaica09.2005
Skills
- Problem-Solving
- Attention to Detail
- Documentation and Reporting
- Verbal and Written Communication
- Order Verification
- Creative Thinking
- Customer Service
- Work Prioritization
Timeline
Sales Order Clerk
Petrojam Ltd
01.2009 - 12.2022
Administrative Assistant
Sherwin Williams (W.I.) Ltd
04.2005 - 01.2009
Export Coordinator
Belle Tropicals Ltd
11.2001 - 03.2005
Bachelor of Arts - Logistics And Supply Chain Management
Caribbean Maritime University
No Degree - Diploma - International Shipping And Logistics
Caribbean Maritime Institute
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