Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
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SHARON RAJAN

SHARON RAJAN

Surrey,BC

Summary

Dynamic and detail-oriented professional with a diverse background in project administration, business development, and customer service. Possesses a Master of Business Administration in International Business along with a Bachelor's Degree in Biotechnology. Demonstrates a strong aptitude for organizational tasks, attention to detail, effective communication, adaptability, and proficiency in various computer applications. Proven ability to manage multiple responsibilities efficiently and collaborate effectively with teams to achieve organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Administrator

Clean Harbors
Delta, BC
06.2023 - Current
  • Assisted in the planning and execution of hydrovac projects, ensuring adherence to project timelines and budgets
  • Coordinated with clients to ensure project deliverables met their expectations
  • Prepared and maintained project documentation, including plans, schedules, and reports
  • Monitored project progress, identified risks, and took corrective action as necessary.

Office Administrator

Morrison Hershfield - Internship
Burnaby, BC
05.2023 - 05.2023
  • Provided general administrative support, including correspondence management and scheduling
  • Managed office facilities and ensured a safe and comfortable work environment
  • Maintained accurate records and files, assisted with financial tasks, and coordinated meetings and events
  • Handled communication tasks and ensured compliance with office policies and procedures.

Sales Executive

Hudson's Bay Company (Part Time)
Langley, BC
10.2022 - 04.2023
  • Proactively identified customer needs and provided exceptional service, resulting in recognition from Hudson's Bay headquarters for outstanding customer satisfaction
  • Handled customer transactions quickly and accurately, providing a positive experience for customers who visit the store
  • Promoted the company’s HBC credit and loyalty programs and achieved targets
  • Processed all point-of-sale (POS) transactions accurately and efficiently while maintaining a friendly and professional demeanor
  • Supported with merchandising and marketing activities as needed
  • Maintained exceptional product knowledge and industry trend knowledge
  • Communicated with the store manager regarding daily targets.

Research Intern

Blue Heron - (Part Time)
Vancouver, BC
11.2021 - 04.2022
  • Product Innovation, Culturing, Procurement & Inventory
  • Adheres to all the policies and procedures to ensure compliance with regulations and standards, providing a safe and secure environment.
  • Researched and compiled information on current trends in the industry.
  • Provided administrative support by assisting with scheduling meetings, ordering supplies, filing documents.

Business Development Manager

Genex Life Sciences Private Limited
04.2018 - 06.2021
  • Successfully managed $1-2 million budget projects and added 10%-20% growth to the existing business by developing new accounts
  • Diversifying focus from existing research labs to analytical labs was one of the significant achievements
  • Continuously seeks opportunities to improve customer experience and provide valuable feedback to management and colleagues
  • Promptly respond to customer enquiries in person or via phone, email, mail or social media
  • Increased customer base by 30% during 2020 due to quick service delivery
  • Kept records of customer interactions, processed customer accounts, and filed documents.

Business Development Executive

BI Biotech India Pvt. Ltd.
08.2016 - 03.2018
  • Accomplished understanding of financing activities, including budgeting, investing, and cost-cutting, through careful analysis
  • Identified ways to build company awareness by actively participating in conferences and roadshows
  • Collaborated with the team to quickly resolve customer complaints with the appropriate action
  • Effectively managed approximately 50–80 incoming calls daily.

Education

Master of Business Administration, International Business -

Trinity Western University
01.2023

Bachelor's Degree, Biotechnology -

BTECH BIOTECHNOLOGY- D.Y. PATIL UNIVERSITY
01.2016

Skills

  • Attention to detail
  • Decision-Making
  • Team Leadership
  • Multitasking
  • Following Instructions
  • Written Communication
  • Professionalism
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Organizational Skills
  • Communication skills
  • Customer service
  • Bluebeam Revu
  • Adobe InDesign
  • Active Listening
  • Project Management
  • Microsoft Teams
  • Employee Management
  • Analytical Thinking
  • Word Processing
  • Adaptability
  • Presentation Skills
  • Effective Communication
  • Reliability

Certification

  • Driver's License- Class 5 - ICBC (Insurance Corporation of British Columbia), 04/01/23, 04/01/28
  • Managing and reducing costing by shaping your demand, ASgaJ9yRSC1hXVMIz17yE8SE2OQI

Accomplishments

  • Recognition from Hudson's Bay headquarters for outstanding customer satisfaction.

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional

References

References available upon request.

Timeline

Project Administrator

Clean Harbors
06.2023 - Current

Office Administrator

Morrison Hershfield - Internship
05.2023 - 05.2023

Sales Executive

Hudson's Bay Company (Part Time)
10.2022 - 04.2023

Research Intern

Blue Heron - (Part Time)
11.2021 - 04.2022

Business Development Manager

Genex Life Sciences Private Limited
04.2018 - 06.2021

Business Development Executive

BI Biotech India Pvt. Ltd.
08.2016 - 03.2018

Master of Business Administration, International Business -

Trinity Western University

Bachelor's Degree, Biotechnology -

BTECH BIOTECHNOLOGY- D.Y. PATIL UNIVERSITY

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