Sharon Power Smith
Port Moody,British Columbia (BC)
Summary
To obtain a training position where my education, skills and experience will allow me to be become a Deputy Sheriff.
I excel in communication, leadership, and conflict resolution and have a wide variety of life and personal experience which makes me an excellent candidate for this role.
Overview
27
27
years of professional experience
Work History
Warehouse and Shipping Manager
Fox + Wit Boutique
Maple Ridge, British Columbia
02.2021 - Current
- Managed daily shipping operations to ensure timely order fulfillment.
- Coordinated logistics with carriers to optimize shipping routes and reduce costs.
- Oversaw inventory management to maintain accurate stock levels for orders.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed supplier relationships to ensure consistent product quality and delivery.
- Conducted regular audits of inventory and procurement processes for efficiency improvements.
- Managed inventory control systems to track stock levels, deliveries and related information.
Real Estate Assisstant
Carmen Smith Realty
Port Coquitlam, British Columbia
01.2017 - 01.2021
- Coordinated property listings and ensured accurate information in online databases.
- Assisted agents with scheduling property showings and client meetings.
- Managed client communications through phone, email, and in-person interactions.
- Prepared marketing materials for new property listings and open houses.
- Organized and maintained files for property transactions and client records.
- Supported transaction processes by gathering necessary documentation from clients.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
Photography Assistant
Veridamo Photography
Burnaby, British Columbia
01.2012 - 09.2013
- Built and maintained a comprehensive customer database while handling inquiries and appointment bookings.
Played a key role in Kids of Vancouver book project, supporting local programs for children within Vancouver and Tri-City food banks.
Customer Service Representative
BCAA
Burnaby, Canada
01.2004 - 01.2006
- - Level 1 CSR at ERS Call Centre
- Assisted members in situations requiring assistance
- Maintained a calm, professional and caring attitude
- Entered information and coordinated dispatching of assistance
Benefits Assistant-People Services
Fraser Health Authority
New Westminster, Canada
01.2002 - 01.2004
- - Obtain, document and release employee payroll, benefit and personnel file information
- - Process new hire documentation, transfers, terminations, leave of absence, retirements, LTD claims, salary increments, contract increases etc.
- - Provide information and counselling to employees regarding benefit programs and payroll
- - Answer internal and external inquiries relating to benefits
- - Administer all MSP and PBC benefits and enter information on line
- - Calculate, prepare and distribute benefit entitlement information and reports
- - Maintain all employees files using Meditech (HRIS) software
- - Organize and complete work in an environment subject to interruptions and deadlines
Administrator/HR Coordinator
promosapien promotional products
01.1999 - 01.2002
- - Managed the daily operation of the corporate showroom
- - Functioned as company recruiter. This included working with the business owner in identifying possible staff vacancies/positions; composing notices and placing advertisements for positions in both the retail and corporate operations; doing initial screening of applicants and conducting phone interviews; assisting with the interview agenda and being part of the interviewing process.
- - Created and implemented HR systems and incentive programs
- - Set up and maintained all employee files for both the corporate operation and the retail store
- - Responsible for maintaining client databases using Maximizer and Excel
- - Administered a small employee benefits program
Education
Indigenous Studies
University of Alberta
Edmonton08-2023
Real Estate Division
UBC
Diploma of Technology - Management Systems/Human Resources
BCIT
General Studies, Psychology, Business
SIMON FRASER UNIVERSITY
Conflict Resolution, Critical Skills for Communicating in Conflict
JUSTICE INSTITUTE OF BC
Industrial Relations Course
SIMON FRASER UNIVERSITY
Customer Service Seminar
PACO UNDERHILL
Employment Standards Seminar
BC MINISTRY OF SKILLS TRADES AND LABOUR
S.O.F.A.
ST. JOHN AMBULANCE
Peer Counselling/ Multiculturalism Training Seminar
BURNABY SCHOOL DISTRICT NO. 41
Skills
- Communication skills
- Logistics coordination
- Customer relationship management
- Interpersonal skills
- Customer service
- Problem-solving
- Collaboration facilitation
- Organizational skills
- Attention to detail
- Self-motivation
- Teamwork
- Outstanding people skills
- Microsoft Office proficiency
- Mac applications proficiency
References
Available upon request.
References
References available upon request.
Timeline
Warehouse and Shipping Manager
Fox + Wit Boutique
02.2021 - Current
Real Estate Assisstant
Carmen Smith Realty
01.2017 - 01.2021
Photography Assistant
Veridamo Photography
01.2012 - 09.2013
Customer Service Representative
BCAA
01.2004 - 01.2006
Benefits Assistant-People Services
Fraser Health Authority
01.2002 - 01.2004
Administrator/HR Coordinator
promosapien promotional products
01.1999 - 01.2002
Indigenous Studies
University of Alberta
Real Estate Division
UBC
Diploma of Technology - Management Systems/Human Resources
BCIT
General Studies, Psychology, Business
SIMON FRASER UNIVERSITY
Conflict Resolution, Critical Skills for Communicating in Conflict
JUSTICE INSTITUTE OF BC
Industrial Relations Course
SIMON FRASER UNIVERSITY
Customer Service Seminar
PACO UNDERHILL
Employment Standards Seminar
BC MINISTRY OF SKILLS TRADES AND LABOUR
S.O.F.A.
ST. JOHN AMBULANCE
Peer Counselling/ Multiculturalism Training Seminar
BURNABY SCHOOL DISTRICT NO. 41
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