Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharon Patterson

26 Roseland Dr ,ON

Summary

Dynamic and detail-oriented professional with a proven track record in customer service and cleaning excellence. At Captain Georges Fish and Chips, I enhanced guest satisfaction through efficient service and strong relationships. Skilled in housekeeping and time management, I consistently delivered high-quality results while training new staff to uphold service standards.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

17
17
years of professional experience

Work History

Air Bandb Cleaner

Self-employeed
06.2024 - Current
  • Maintained cleanliness and organization in residential and commercial spaces to ensure client satisfaction.
  • Utilized industry-standard cleaning tools and supplies to achieve optimal results.
  • Developed efficient cleaning schedules tailored to individual client needs, enhancing overall service quality.
  • Trained new clients on proper maintenance techniques for prolonged cleanliness between visits.

Waitress

Hoss and Karren
03.2019 - 09.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Managed order taking and delivery efficiently, maintaining high levels of accuracy.
  • Assisted in training new staff on restaurant procedures and menu knowledge.
  • Collaborated with kitchen staff to streamline food preparation and service times.
  • Handled cash transactions accurately, balancing registers at the end of shifts.
  • Maintained cleanliness and organization of dining area, adhering to health standards.
  • Responded promptly to customer inquiries and resolved issues effectively.

Waitress

Captain Georges Fish and Chips
02.2009 - 11.2013
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to coordinate timely meal preparation and service.
  • Managed cash register operations, accurately processing transactions and handling payments.
  • Trained new staff on menu offerings, service standards, and operational procedures.
  • Implemented process improvements that enhanced table turnover rates and guest satisfaction.
  • Developed strong relationships with regular patrons, personalizing service to enhance their experience.

Education

High School Diploma -

Sir Robert L Borden S.S
06-1984

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Reliability and punctuality

Languages

English

Timeline

Air Bandb Cleaner

Self-employeed
06.2024 - Current

Waitress

Hoss and Karren
03.2019 - 09.2024

Waitress

Captain Georges Fish and Chips
02.2009 - 11.2013

High School Diploma -

Sir Robert L Borden S.S

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Sharon Patterson