Sharon Parkinson

Worked in the ScotiaHome processing mortgage system

Accurately processed daily functions

Provided processing support for branches across Canada

Accurately processed mortgage restructures and set up new products

Spoke with lawyers about mortgage refinancing and their documents

Accurately paid bills and created bank drafts

Works as an individual or with a team

Takes full responsibility for assigned inquiries

Escalates issues where appropriate

Helps co-workers when needed

Spoke with Financial Advisors at the branches as needed.

Completed all required training and complied with requirements e.g. Anti-money laundering and guidelines for business conduct.

Helps in other departments as needed e.g. Dealer Finance, Mortgage payout Department, checked their posting journals,

Accurately processed RESP withdrawals

Courteous, professional and responsible in all interactions

Created bank cheques and mailed them to other institutions with the appropriate paperwork

Worked as an individual or as a part of a team

Helped co-workers as needed

Provided excellent customer service

Courteous, professional and responsible in all interactions

Accurately processed daily assigned functions

Managed workload within the assigned time

Processed mortgage refinances

Set up new mortgages, lines of credit and visas

Opened new bank accounts and investment accounts

Sold and bought silver and gold

Opened new safety deposit boxes and took customers in when needed

Spoke with customers, lawer's offices, and tax offices when required

Compiled work with corresponding reports for daily review

Occupational health and safety rep for branch

Checked branch for hazards on a monthly basis

Provided excellent customer service

Courteous, professional and responsible in all interactions

Processed customer's transactions accurately and in a timely manner

Processed withdrawal, deposits, bill payments accurately

Bought and sold silver and gold

Gave entrance to customers to their safety deposit boxes

Sold bank drafts and money orders

Bought and sold bank drafts in all currencies

Accurately balance cash transactions

Shipped and received cash orders from couriers