Sharon Neal-Porter
Rio Vista
Summary
Compassionate and dependable caregiver with extensive experience, adept at enhancing clients' quality of life through effective elderly care and emotional support. Proven problem-solver with strong time management skills, ensuring a safe and nurturing environment while fostering independence and well-being. Committed to maintaining high cleanliness standards and promoting positive relationships.
Professional caregiver with strong background in early childhood education. Proven expertise in creating engaging learning environments and fostering children's social and emotional development. Adept at team collaboration, flexible to changing needs, and driven to achieve impactful results. Skilled in classroom management, curriculum development, and child safety protocols.
Overview
44
44
years of professional experience
Work History
Daycare Teacher
Rose Marie Motivational Pre School
08.2017 - 08.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Responsible for opening the daycare center
Caregiver
Rosalind Hunter-Roberts
08.2021 - 04.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Medicare Specialist/DME Coordinator
Kaiser Permanente
04.1979 - 07.2007
- Handled escalated calls from dissatisfied customers with professionalism and tact, ultimately resolving issues efficiently.
- Improved patient satisfaction by effectively managing Medicare claims and resolving issues promptly.
- Provided timely responses to inquiries from patients, healthcare providers, and colleagues regarding Medicare policies and procedures.
- Maintained up-to-date knowledge of Medicare regulations, contributing to compliant department operations.
- Precisely evaluated and verified benefits and eligibility.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Prepared billing correspondence and maintained database to organize billing information.
Education
Certificate - Child Development
Laney College
Oakland, CA06-2008
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Cleaning and sanitation
- Lesson planning
- Child safety
- Strong work ethic
Timeline
Caregiver
Rosalind Hunter-Roberts
08.2021 - 04.2022
Daycare Teacher
Rose Marie Motivational Pre School
08.2017 - 08.2023
Medicare Specialist/DME Coordinator
Kaiser Permanente
04.1979 - 07.2007
Certificate - Child Development
Laney College
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