Sharon Job-Narsingh
Mississauga,ON
Summary
- Excellent interpersonal and communication skills in working with diverse groups.
- Detailed attention to detail and accuracy and time management
- Diligent with solid background in regulatory compliance and risk management.
- Demonstrated effective problem-solving and communication skills in fast-paced environments.
- Critical and superior Analytical thinking with strong Investigative skills.
- Excellent in interpretation of policy and assessing Risk to make quality decisions.
- Thrive on the challenges of learning new skills and implementing new ideas.
Overview
15
15
years of professional experience
1
1
Certification
Work History
QA Compliance Specialist
New Haven Mortgage Corporation
08.2021 - 10.2022
- Pre-Funding Mortgage deals to ensure conditions are met as issued in commitment - application of New Loans.
- Assess and review all Legal Agreements / Mortgage applications required for Lending with adherence to company policy.
- Review Purchase and Sale Agreements for Commercial and personal Loans to ensure all requirements are met and AML/Compliance risk exposure is minimized.
- Reviewed and made recommendations to improve current process and practices to be more effective.
- Critical Thinking to assess Risk and ensure KYC policy with EDD for each deal to be approved.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Knowledgeable in Operation policies and process and being up to date on changes.
- QA Compliance with attention to detail for every deal to adhere to regulatory Risk policy and procedure.
- Communicate with clients and colleagues to approve funded deals.
- Assist with compiling Audit Reports and work on projects.
- Assist with other duties and projects assigned.
Estate services Specialist
CI Global Asset Management
11.2017 - 03.2020
- Ensure all paperwork I reviewed and collected in compliance with regulatory policy to Each Fund/Product is eligible to be processed as requested.
- Liaise with other departments to process complex transactions and reconcile outstanding transactions to issue payment to settle Estate with minimal risk.
- Estates to be settled with different scenarios including Probate and ensure Risk levels are assessed to comply with Risk /compliance regulatory requirements.
- Did Quality check for data information entered in the system.
- Updating reports as required and data entry of tasks completed on SharePoint.
- Processing transactions and other requests related to the account within assigned timeframe.
- Liaise with Resolutions and Quality control to work together and settle Accounts.
Trade and Operations Specialist
BMO Financial Group
11.2016 - 06.2017
- Working on multiple queues to action Client queries and process document requests with exceptional customer service
- Communicate with Outlook to colleagues, clients, and other contacts.
- Administration of database and reports
- Check Daily Options Inventory to match List.
- Familiar with Microsoft products like Word, Excel & other internal applications like RIS
- Assisted with Compliance/AML Investigations
- Assessment of Fraud reports to ensure potential AML/fraud related activity to mitigate risks as per guidelines and policy.
Administration Officer
B2B Bank
09.2015 - 04.2016
- Working in Securities and Investment Department which deals with client requests for booking varied investment products.
- Setting up security Codes depending on the type of Investments on IBM
- Onboarding New GICs and Investments and renewals on a regular basis within specified SLA
- Worked on New Projects for system migration and assist in Data procurement.
- Processing Transfers and Estate requests.
- Assessed Risk for Redemption and Transfer requests in compliance with regulatory policy.
- To amend Book-Ins for any changes requested by issuers.
- Familiar with various applications used such as Work desk, Outlook, Excel, Word.
Central Teller
RBC
08.2007 - 07.2014
- Conduct complex transactions and expert at AML/Fraudulent investigations requested by clients and Audit Risk/ internal requests as needed.
- Was back-up Privacy/Compliance officer and AML Expert at branch level.
- Submit STR/LTR reports as required to FINTRAC.
- Provide Letters and other Account information as requested.
- Assess and monitor potentially fraudulent activities and implemented preventative measures.
- Mentored and coached peers on new updates and best practices on KYC
- Being informed on any Compliance practices and policies that are changed or implemented.
- Liaise with the Fraud department to assist in Investigations.
Education
Bachelor of Commerce (B.Com.) - Commerce, Accounting
Bharathiar University
04-2005
Skills
- Compliance monitoring
- Regulatory policy
- Loan Administration
- Quality Assurance
- Attention to detail
- Documentation skills
- Due diligence
- Critical thinking
- Risk identification
Accomplishments
- Achieved client satisfaction by completing a complex investigation which prevented loss with accuracy and efficiency.
- Collaborated with team of four colleagues in the transition of data reports and accounts from one system to another .
- Documented and resolved time sensitive transaction to process quickly which led to client able to save money and time.
Certification
- Fluent in English / Experienced in Tamil (Speaking)
- Ram Charan on Coaching High Potentials – LinkedIn
Awards
Q2 Winner as CENTRAL TELLER in East York Region - RBC
Languages
English
Full Professional
Q2 Award for Central Teller in EYB Region
Recommended by upper management to recognize my efforts in being one of the few branches maintaining established limits to cash loss as a branch in the region and superior customer service with expert knowledge in front-line processes and mentoring other employees.
Timeline
QA Compliance Specialist
New Haven Mortgage Corporation
08.2021 - 10.2022
Estate services Specialist
CI Global Asset Management
11.2017 - 03.2020
Trade and Operations Specialist
BMO Financial Group
11.2016 - 06.2017
Administration Officer
B2B Bank
09.2015 - 04.2016
Central Teller
RBC
08.2007 - 07.2014
Bachelor of Commerce (B.Com.) - Commerce, Accounting
Bharathiar University
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