Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharon Murray

West Kelowna,BC

Summary

Dedicated cleaning professional with extensive experience at Done-Rite Janitorial, excelling in health and safety compliance and customer service. Recognized for enhancing client satisfaction through meticulous cleaning and effective communication. Proven ability to manage inventory and implement eco-friendly practices, ensuring a pristine environment while fostering strong client relationships.

Overview

22
22
years of professional experience

Work History

House Cleaner

Myself
04.2019 - 04.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Commercial Cleaner

Done-Rite Janitorial
03.2003 - 04.2025
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Developed and maintained cleaning schedules to clean designated areas and manage shifts.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
  • Refilled soap dispensers and air fresheners in [Number] bathrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.

Industrial Cleaner

Done-Rite Janitorial
04.2018 - 03.2023
  • Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Maintained proper inventory levels of cleaning supplies, preventing unnecessary downtime due to shortages.
  • Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
  • Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
  • Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
  • Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
  • Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
  • Assisted in training new hires on company policies, procedures, and best practices for industrial cleaning tasks.
  • Developed strong relationships with clients through consistent communication and high-quality service delivery.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Education

GED -

Skyline Alternate
Williams Lake, BC
03-2011

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen cleaning
  • Health and safety compliance
  • Floor cleaning
  • Quality assurance
  • Glass cleaning
  • Deep cleaning expertise
  • Surface sanitation
  • Household management
  • Payment collection
  • Clothes laundering
  • Window cleaning
  • Clutter removal
  • Pet mess cleanup
  • Wall scrubbing
  • Waste disposal
  • Floor sweeping
  • Eco-friendly practices
  • Safe chemical handling
  • Dusting techniques
  • Safe cleaning with chemicals
  • Laundry cleaning
  • Interior window washing
  • Furniture dusting
  • Commercial and residential cleaning
  • Surface disinfection
  • Carpet vacuuming
  • Restocking supplies
  • Teamwork
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Residential cleaning
  • Excellent oral and written communication
  • Cleaning bathrooms
  • Home safety management
  • Closet detailing
  • Floor maintenance
  • Polishing surfaces
  • Linen care
  • Quality assurance controls
  • Laundry proficiency
  • Customer-oriented
  • Cleaning techniques
  • Vacuuming
  • Interior and exterior cleaning
  • Physically strong
  • Folding clean laundry
  • Exceptional communicator
  • Dusting furniture
  • Laundry management
  • Staff training
  • Chemical handling
  • Sorting and washing laundry
  • Guest relations
  • Restroom detailing
  • Ordering cleaning supplies
  • Inventory control
  • Tile and grout care
  • Supply inventory management
  • Ceiling fan cleaning
  • Hazardous chemical training
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Basic maintenance
  • Safety protocols
  • Product knowledge

Languages

English
Full Professional

Timeline

House Cleaner

Myself
04.2019 - 04.2025

Industrial Cleaner

Done-Rite Janitorial
04.2018 - 03.2023

Commercial Cleaner

Done-Rite Janitorial
03.2003 - 04.2025

GED -

Skyline Alternate

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Sharon Murray