Sharon Mailey
Parham,Canada
Summary
Results-driven Administrative Professional with 10+ years in administration, bookkeeping, customer service, and inventory management. Proficient in Sage, QuickBooks, Microsoft Office, and computerized inventory systems. Demonstrates strong organizational and problem-solving skills while delivering exceptional service in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Administrative Clerk
ANS Scrap Metals
Kingston, Canada
02.2024 - Current
- Delivered customer service by responding to inquiries about pricing, services, and logistics, enhancing customer satisfaction.
- Coordinated daily dispatch operations with drivers to optimize delivery schedules. activities with drivers.
- Create dispatch slips for driver pickups, deliveries, and bin exchanges.
- Prepared weight tickets to track shipment weights and facilitate inventory management. for incoming and outgoing shipments.
- Process customer payments and operate the cash register.
- Process invoice settlements and maintain accurate financial records.
- Supported workplace safety compliance by documenting procedures and maintaining records, contributing to a safer work environment.
Grocery Lead
Mike Dean’s Super Food Store
Sharbot Lake, Canada
01.2021 - 01.2022
- Managed inventory control, ensuring optimal stock levels to meet customer demand.
- Prepared electronic inventory and sales reports to support data-driven decision-making.
- Processed debit notes for damaged or short shipments.
- Supported merchandising activities by organizing displays and stock in-store.
Clerk
Verona Convenience
Verona, Canada
01.2019 - 01.2021
- Processed cash, debit, and credit transactions, ensuring accurate and timely handling for customer satisfaction.
- Received deliveries and maintained accurate inventory records to support stock availability.
- Received deliveries at warehouse, updating inventory records accurately.
- Delivered friendly and efficient customer service, enhancing overall shopping experience.
Sandwich Artist
Subway Restaurants
Sharbot Lake, Canada
01.2018 - 01.2019
- Prepared food to meet company quality standards, ensuring customer satisfaction.
- Operated cash and debit terminals, facilitating smooth and efficient transactions.
- Baked bread daily in a busy bakery environment. and maintained food safety standards.
- Provided outstanding assistance to customers in a retail environment.
Machine Operator
Grenville Castings
Perth, Canada
01.2012 - 01.2018
- Operated sand core machinery to produce high-quality components for automotive manufacturing.
- Processed aluminum castings with industrial grinders, ensuring precise specifications and surface quality.
- Utilized industrial grinders to process aluminum castings for precision and quality.
- Maintained quality standards while consistently meeting production targets to support operational efficiency.
Supervisor
Professional Warehouse Demonstrators
Kingston, Canada
01.2010 - 01.2011
- Scheduled and supervised demonstration staff at Costco locations to enhance customer engagement and product visibility.
- Balanced receipts and completed weekly financial reports to ensure financial accuracy and accountability.
- Oversaw inventory reporting processes to ensure accurate data tracking.
- Established Health and Safety Committee to promote workplace safety and compliance among staff.
- Organized and administered WHMIS training for employees.
Education
Bookkeeping Certificate -
Durham College
Oshawa, ONSkills
- Administrative Support
- Data Entry
- Invoice Processing
- Cash Handling & Reconciliation
- Bookkeeping
- Inventory Control
- Scheduling
- Customer Service
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Sage
- QuickBooks
- Safety and Compliance
Timeline
Administrative Clerk
ANS Scrap Metals
02.2024 - Current
Grocery Lead
Mike Dean’s Super Food Store
01.2021 - 01.2022
Clerk
Verona Convenience
01.2019 - 01.2021
Sandwich Artist
Subway Restaurants
01.2018 - 01.2019
Machine Operator
Grenville Castings
01.2012 - 01.2018
Supervisor
Professional Warehouse Demonstrators
01.2010 - 01.2011
Bookkeeping Certificate -
Durham College