- Travelling
- Reading
- Watching TV Series, Movies or Performances of any sort - Dances, Musicals, Concerts, Sports etc
- Walking/Hiking
- Support City Blessing Church in Walnut and involved in various activities - Small Groups, Hospitality, Music and Family programs
Sharon Lim
Chino Hills
Summary
Dynamic Administrative Manager with a proven track record at Omega Pack, Inc., enhancing office efficiency through innovative systems and exceptional staff management. Proficient in Microsoft Office and Quickbooks, I excel in organization and multitasking, driving productivity while fostering a supportive environment for work community. Committed to operational excellence and to be a supportive team player.
Overview
2026
2026
years of professional experience
Work History
Administrative Manager
Omega Pack, Inc.
2011 - Current
- Streamlined office operations to enhance productivity and efficiency.
- Implemented new filing system improving document retrieval time.
- Coordinated cross-departmental meetings to align project goals and objectives.
- Managed vendor relationships ensuring timely supply deliveries and service quality.
- Book-Keeping functions and manage Payroll
- Manage incoming and outgoing calls, emails and correspondence
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assistant Branch Manager
JP Morgan Chase
01.2008 - 03.2011
- Assisted in daily branch operations and customer service management.
- Supported team in achieving sales targets through strategic planning and execution.
- Trained new staff on compliance protocols and operational procedures.
- Implemented process improvements to enhance branch efficiency and customer satisfaction.
- Analyzed customer feedback to refine service offerings and address concerns promptly.
- Monitored branch performance metrics to ensure alignment with corporate objectives.
- Led staff meetings to communicate updates, foster teamwork, and drive motivation.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.
- Improved teller accuracy by implementing standardized cash handling procedures and conducting regular audits on cash drawers.
- Led monthly team meetings focusing on progress updates, goal-setting sessions, best practices sharing and collaborative problemsolving.
Education
Bachelor of Commerce - Finance And Marketing - Business
University of New South Wales
Sydney, AustraliaSkills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Proficiency in Microsoft Office and Google Workspace
- Experience with Quickbooks
- Some experience with Canva
- Desire to support youth and families
- Faith and Family are priorities
- CA Notary Public
Interests
Timeline
Assistant Branch Manager
JP Morgan Chase
01.2008 - 03.2011
Administrative Manager
Omega Pack, Inc.
2011 - Current
Bachelor of Commerce - Finance And Marketing - Business
University of New South Wales
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