Sharon Kemp
Edmonton,AB
Summary
I love helping people. This has been my greatest strength in all my employment roles. I have excellent communication skills and I interact well with those seeking my help and expertise on a certain topic. I work well within teams and with individuals. I also enjoying learning new applications
Overview
13
13
years of professional experience
Work History
Administrative Assistant Health Link Contact Center
Alberta Health Services
Edmonton
06.2012 - Current
- Provide confidential information and referral services to clients navigating Alberta Health Services and Alberta Health, ensuring seamless access to vital healthcare resources and support in critical situations.
- Respond to immunization requests using different applications to collect demographic patient information using the Provincial Client Registry, all while maintaining strict privacy and confidentiality standards.
- Collecting and maintaining records as per The Personal Information Protection Act and the Alberta Health Act
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Contact Tracer
Alberta Health Services
03.2021 - 07.2022
- Facilitated the response to the Covid-19 pandemic in Alberta, by overseeing prevention and control efforts at the CDC.
- Conducted prompt investigations into Covid-19 incidents and outbreaks across different settings, such as healthcare facilities, school, daycares and sporting events.
- Leveraged the power of MS Teams to foster effective collaboration, enabling teams to seamlessly share information, exchange ideas and accelerate project timelines.
Data Analyst
Alberta Health Services
03.2018 - 07.2018
- Coded and extracted data from cardiac surgical clinical records, ensuring 100% data quality and accuracy; streamlined data extraction process which saved the team many hours per week.
- Analyzed quantitative data with a 3-man research team and presented results through written reports.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Education
Associate of Applied Science - Health Information Management
College of Health Information HealthCare
Ottawa Ontario08.2017
Skills
- Communication:
I have the ability to convey information clearly and effectively, both verbally and in writing
My skills in communicating with others, whether that be face -to -face or over the phone is a great strength I can bring to this position
- Teamwork:
I enjoy collaborating well with others to achieve common goals
- Technical Skills:
Proficient in Microsoft Suite, and programming languages
Timeline
Contact Tracer
Alberta Health Services
03.2021 - 07.2022
Data Analyst
Alberta Health Services
03.2018 - 07.2018
Administrative Assistant Health Link Contact Center
Alberta Health Services
06.2012 - Current
Associate of Applied Science - Health Information Management
College of Health Information HealthCare