Sharon Ebot
Toronto,Canada
Summary
Dedicated sales associate with a strong commitment to providing outstanding customer service and achieving sales goals. Builds positive relationships and cultivates customer loyalty through exceptional service and effective communication. Proven track record of surpassing customer expectations, ensuring satisfaction, and contributing to business growth.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Associate
Bath & Body Works
10.2021 - 09.2023
- Drove $178,000 in candle sales within three days by collaborating with a team of 20.
- Delivered prompt and effective customer service at the cash register.
- Ensured timely assistance to improve customer experience.
- Managed updates for promotional displays.
- Led off-site operations from October 2022 to February 2023.
Bakery Clerk
Loblaw
10.2021 - 03.2022
- Managed machines for effective bread slicing.
- Designed detailed icing decorations for assorted baked goods.
- Ensured readiness of dough items for oven and grill preparation.
- Ensured accurate documentation of all customer cake requests.
- Maintained attention to detail while packaging different baked goods.
Secretary/Receptionist/Administrative Assistant
Kentmore Investments Limited
09.2020 - 01.2021
- Handled electronic correspondences to ensure seamless communication.
- Tracked expenditures and ensured accurate financial records.
- Responded promptly to incoming calls on a multi-line phone system.
- Oversaw planning and organization of event schedules.
Cashier/Customer Service
No Frills
05.2019 - 12.2019
- Ensured workplace cleanliness and safety.
- Executed accurate transactions using multiple payment options including debit card, credit card, cash and gift card.
- Managed checkout procedures and ensured smooth cash handling.
- Utilized communication paging systems.
- Excelled in high-pressure environments during peak seasons.
Education
Cambridge IGCSE -
Braeside High School
Nairobi , Kenya College diploma - Business Finance
George Brown College
Toronto, ONBiomedical Sciences - Medicine
York University
Toronto, ONHigh School Diploma - Grade 12
Great Lakes College Of Toronto
Toronto, ONSkills
- Customer service
- Patience and empathy
- Order taking
- Cash management
- Attention to detail
- Time management skills
- Financial analysis
- Financial planning
- QuickBooks experience
- Effective multitasking
- MS office
- Strong work ethic
- Analytical thinking
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Awards
- Employee of the month, Bath and Body Works, 03/01/23, Received employee of the month in March - 2023, April 2022 and December 2021.
- Offsite lead, Bath and Body Works, 10/01/22, 02/28/23
- Dean's List, 07/01/23, Achieved a GPA of 3.84 in the winter semester in 2023.
Personal Details
DCS / DEC, 2
Timeline
Cashier/Sales Associate
Bath & Body Works
10.2021 - 09.2023
Bakery Clerk
Loblaw
10.2021 - 03.2022
Secretary/Receptionist/Administrative Assistant
Kentmore Investments Limited
09.2020 - 01.2021
Cashier/Customer Service
No Frills
05.2019 - 12.2019
Cambridge IGCSE -
Braeside High School
College diploma - Business Finance
George Brown College
Biomedical Sciences - Medicine
York University
High School Diploma - Grade 12
Great Lakes College Of Toronto
Similar Profiles
Maiyah BobbittMaiyah Bobbitt
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Marina MartinezMarina Martinez
CSR/Cashier at Bath & Body WorksCSR/Cashier at Bath & Body Works
Callie BrookerCallie Brooker
Supervisor at Bath & Body WorksSupervisor at Bath & Body Works
Scarlett ZarateScarlett Zarate
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Jenny Cheng LYUJenny Cheng LYU
Salad Prep Cook (Cold Station) at Cafe on the SquareSalad Prep Cook (Cold Station) at Cafe on the Square