Sharon Chilpa
Coachella
Summary
Dynamic Human Resources Manager at Ernie Ball Inc. with expertise in HR compliance and conflict resolution. Proven track record in enhancing employee engagement through innovative programs and fostering collaboration across departments. Bilingual in English and Spanish, I leverage emotional intelligence to advocate for employees while ensuring adherence to employment laws and policies.
Overview
20
20
years of professional experience
Work History
Human Resources Manager
Ernie Ball Inc.
Coachella
08.2005 - Current
- Lead full-cycle HR operations including recruitment, onboarding, employee development, and performance management for a diverse workforce.
- Serve as a trusted advisor to employees and management on HR matters including conflict resolution, workplace investigations, and disciplinary action.
- Administer benefits, workers' compensation, and leaves of absence including FMLA, CFRA, and ADA accommodations.
- Maintain compliance with federal and state employment laws, ensuring updated policies and training programs.
- Coordinate company-wide initiatives including employee appreciation events, training, and wellness programs.
- Partner with payroll and finance teams to ensure accurate processing and timekeeping across departments.
- Bridge communication gaps between departments, promoting collaboration and organizational transparency.
- Provide professional and empathetic support via phone, email, web, and chat with a warm and solution-oriented approach.
- Adapt quickly to changing systems and processes while maintaining a high level of service.
Skills
- Bilingual: English / Spanish
- Conflict Resolution & Crisis Support
- HR Compliance & Employment Law
- Emotional Intelligence & Active Listening
- Employee Advocacy
- Time & Case Management
- Policy development
- Compliance management
- Conflict resolution
- Problem solving
- Team collaboration
- HR policies and procedures
- Team building
Additional Relevant Experience And Strengths
- Provide professional and empathetic support via phone, email, web, and chat with a warm and solution-oriented approach.
- Adapt quickly to changing systems and processes while maintaining a high level of service.
Timeline
Human Resources Manager
Ernie Ball Inc.
08.2005 - Current
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