Instructrice d’equipier
SHARON CHAMARD
Jacmar Restaurants Inc. (McDonald's)
Gatineau,QC
4
years of professional experience
1
Language
Restaurant and food service professional with over two years of experience in customer service, table service, and food preparation. Experienced in taking orders, serving meals, setting up work stations, and strictly adhering to hygiene and food safety standards. Recognized for strong organizational skills, fast execution, and a high level of professionalism. Works effectively in teams within fast-paced, dynamic environments, particularly in the restaurant and hospitality sectors.
Work History
Crew Trainer / Food Service Associate
1 Year 5 Months- Welcomed customers professionally and courteously to ensure a positive dining experience.
- Accurately took and recorded orders while advising customers based on their needs and preferences.
- Trained and mentored new crew members on operational and service quality standards.
- Executed cash register transactions while strictly following payment security procedures.
- Maintained an immaculate service area in compliance with health and hygiene standards.
- Collaborated closely with the team to guarantee fast, efficient, and high-quality service.
- Effectively managed high-volume peak hours while maintaining an excellent standard of performance.
- Demonstrated proactivity in listening to and resolving customer requests thoroughly.
Food Service Associate
8 Months- Provided a warm and professional welcome to customers to optimize their restaurant experience.
- Entered orders quickly and accurately into the Point of Sale (POS) cash register systems.
- Strictly applied hygiene, sanitation, and food safety rules and regulations.
- Engaged in continuous teamwork to ensure seamless service flow and order preparation.
Restaurant Server
2 Years 2 Months- Welcomed guests, presented menus, and provided table service with courtesy and distinction.
- Took food and beverage orders and transmitted them accurately to the kitchen staff.
- Set up the dining room and maintained clean and organized spaces before and after service.
- Managed cash processing, register operations, and handled customer complaints attentively.
- Collaborated closely with front-of-house and kitchen staff in a dynamic international context.
Education
High School Diploma (Baccalauréat) - Business Actions & Communications
Skills
Customer Service & Hospitality
Order Taking & Processing
Cash Handling & POS Systems
Team Training & Mentoring
Hygiene & Food Safety Standards
Stress & Priority Management
Teamwork & Collaboration
International Hospitality & Food Service
LANGUAGES & INTERESTS
Languages: French (Advanced), English (Intermediate)
Hobbies and Interests
Reading, Singing, and Traveling
Timeline
Crew Trainer / Food Service Associate
Jacmar Restaurants Inc. (McDonald's)
06.2025 - CurrentRead More
Food Service Associate
Jacmar Restaurants Inc. (McDonald's)
10.2024 - 06.2025Read More
Restaurant Server
Hôtel-Restaurant RHODE
06.2022 - 08.2024Read More
Lycée Bilingue
High School Diploma (Baccalauréat) from Business Actions & Communications
Read More