Summary
Work History
Education
Skills
References
Languages
Timeline
Generic

SHARON BUTAKI

Lethbridge,AB

Summary

Competent and results oriented Professional with expertise in Social Work, Human Resource Management and Customer relationship management. Currently, seeking a more challenging job where my skills and expertise in the above-mentioned areas will be used and developed further as I contribute towards achievement of organizational goals. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Work History

CERTIFIED NURSE ASSISTANT

Living Room International
  • Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Collaborated with interdisciplinary team members to develop personalized care plans tailored to individual patient needs.
  • Promoted physical therapy goals through guided exercise routines with patients experiencing mobility challenges or recovering from surgery.

COMMUNITY SUPPORT WORKER

Omwabini Rescue Steps
  • Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
  • Planned and hosted on- and off-campus community service activities.
  • Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.

RECEPTIONIST/ CUSTOMER RELATIONS OFFICER

Imani Radio & TV Ministries
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

DISABILITY SUPPORT WORKER

HEALTH CARE HOMES CO. LTD
07.2023 - 09.2023
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Adhered to company requirements for patient interactions and care standards.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

PERSONAL CAREGIVER

CONSTANCE HOME CARE
04.2023 - 07.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Administered medication as directed by physician.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.

Education

Diploma in Human Resource Management -

University of Nairobi

Certificate in Personnel Mgt. &IndustrialRelations -

University of Nairobi

Diploma in Mass Communication -

Cambridge Graduate

Certificate in Certified Nurse Assistant -

KindRed International Homecare

Skills

  • Excellent oral communication
  • Experience in Medication Administration
  • Experience in Providing direct personal assistance to persons with disability
  • Ability to prioritize/organize work independently & meet deadlines
  • Work under pressure with minimum supervision
  • Proficiency in using Microsoft Office applications
  • Expertise in creating and maintaining records and departmental filing systems
  • Expertise in handling a wide range of Administrative and Customer support duties
  • Bathing Assistance
  • Vital signs monitoring
  • Patient Care
  • Basic Life Support
  • Feeding Assistance

References

REFERRIES WILL BE PROVIDED UPON REQUEST

Languages

English
Professional Working

Timeline

DISABILITY SUPPORT WORKER

HEALTH CARE HOMES CO. LTD
07.2023 - 09.2023

PERSONAL CAREGIVER

CONSTANCE HOME CARE
04.2023 - 07.2023

CERTIFIED NURSE ASSISTANT

Living Room International

COMMUNITY SUPPORT WORKER

Omwabini Rescue Steps

RECEPTIONIST/ CUSTOMER RELATIONS OFFICER

Imani Radio & TV Ministries

Diploma in Human Resource Management -

University of Nairobi

Certificate in Personnel Mgt. &IndustrialRelations -

University of Nairobi

Diploma in Mass Communication -

Cambridge Graduate

Certificate in Certified Nurse Assistant -

KindRed International Homecare

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SHARON BUTAKI