Experienced with project advising, focusing on estimating, project management, purchasing, and knowledge of effective communication leading to seamless project execution.
Overview
17
17
years of professional experience
Work History
Project Advisor
TPH
01.2025 - Current
Advised clients on various elements of custom print projects and offered support to quickly resolve issues.
Supported clients throughout the entire life cycle of their projects to ensure smooth transitions from initiation to closure stages.
Validated results through rigorous quality assurance testing procedures prior to presenting final deliverables.
Enhanced client satisfaction by consistently meeting project deadlines and exceeding expectations in terms of quality.
Created estimates and work orders for customers
Printing Estimator
Staples Professional
02.2008 - 02.2024
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Coordinate various custom print jobs directly with customers, vendors and sales representatives from initial stage to completion
Follow up to ensure any problems and scheduling issues are solved in a quick manner
Responsible for proofing several film sheets and proofs
Resolve service desk requests/problems directed to Print Department
Allocate charges for cost recovery purposes.
Issued purchase orders to vendors
Education
Received -
Erindale S.S-OSSD
Design Program -
Sheridan College-Oakville, ON
01.2004
Skills
Project management
Detail oriented
Analytical
Effecient
Problem solving
Multi tasking
Customer relations skills
Languages
English
Elementary
Testimonials
Michelle Collins, Manager, Sales. Hi Sharon, I wanted to share some feedback from a client I golfed with yesterday. I had the pleasure of golfing with Dory from Selkirk. Whenever she spoke about our business she referred to you and couldn't say enough great things about you. It was very evident that your service and knowledge is key to her being loyal customers. She said once Jackie asked her about her experience with dealing with us for her print business and to rate us out of 10. She said if it was based on Sharon then we would score above 10. Very impressive - thanks for proving such great service.
Cassandra McCutcheon, Strategic Account Leader. Sharon raises the bar when it comes to helping our customers Make More Happen. Recently a customer came to us a day in advance of needing a proof and an order placed prior to taking some time off. Sharon had the information to him early the very next morning and the customer placed the large order. Thanks so much Sharon.
Kim Knox, Director of Print and IT. WOW!! Nice order Rick. Thanks Sharon for pulling this together so quickly and getting us the order. Great job team!! Sharon, you do exceptional work to meet timelines and expectations of the customer and reps; I truly appreciate what you do.
Ruth, HR Division, RONA, Hi Sharon, Received the finished product today (my office is remote) and the results are EXCELLENT!! Thanks for a job well done and with such speedy and efficient service.
Hello Sharon, Holy mackerel, I've already received the print job! I may need you in the future to talk to some of my other suppliers…show them how customer service is done Thanks, James
Brigitte Bedard, Bilingual Account Development Manager, Hubert Canada LLC, Good Morning Bob, I am sending you this email this morning as I want to express how impressed I am with Sharon Brown. I have been working with her for the last few months on various marketing campaigns where your printing services have been required. Sharon is very efficient and solution oriented. I am sure that you already consider her an asset to your team, but I still wanted to take this opportunity to communicate my satisfaction with the level of service that I always receive. Kind regards.
Reena Sequeira, Administrative Assistant, Goodyear Canada Inc. Good Afternoon Valerie, I wanted to thank you for introducing me to Sharon Brown, who was an absolute pleasure to work with all Goodyear printing orders. Sharon's knowledge and understanding on the subject of printing is astounding, which has catered to all our printing needs. She is also, very kind, polite, meticulous in all her dealing. I am very happy with the outcome and completely satisfied with all our printing. Looking forward to working with Sharon in future for all our printing needs. Thank you.
Awards
Recipient of the Print Sales Support Specialist of the Year Award, 2015, Staples Business Advantage