Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharon Aloboi

Toronto,ON

Summary

I am a highly-motivated individual with the desire to take on new challenges. A strong work ethic, communication, adaptability and exceptional interpersonal skills make me a great addition to any team. I am also adept at working effectively unsupervised and at quickly mastering new skills. I am ready to contribute to a dynamic team and make a positive impact.

Overview

8
8
years of professional experience

Work History

Staffing Specialist

VERTICAL STAFFING RESOURCES
Toronto
05.2023 - Current
  • Developed and implemented recruitment strategies to attract qualified job applicants.
  • Conducted interviews with potential employees to assess qualifications, skills, and experience.
  • Reviewed resumes and applications to determine if candidates met the required criteria for open positions.
  • Maintained accurate records of all staffing related activities in the company database.
  • Managed onboarding processes for new hires, including orientation programs and training sessions.
  • Monitored employee performance reviews and provided feedback when necessary.
  • Collaborated with department managers to develop effective recruiting plans for new openings.
  • Ensured that all employment documents were completed accurately prior to candidate hire date.
  • Provided support throughout the entire recruitment cycle, from initial screening through offer acceptance stages.
  • Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
  • Contacted all job applicants to inform them of their application status.
  • Sourced, qualified, and conducted screening interviews with job candidates.
  • Scheduled or conducted new employee orientations.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Addressed harassment allegations, work complaints, or other employee concerns.
  • Maintained a talent pipeline of potential candidates for future job openings.
  • Conducted background checks and reference checks as part of the pre-employment screening process.

Office Administrator

SPINE HEALTHCARE CLINIC
Toronto
01.2023 - 04.2023
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries, and provided general information about the company.
  • Composed correspondence, such as letters, emails, memos, reports, and other documents.
  • Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Monitored office equipment maintenance contracts, ensuring all equipment is serviced regularly according to the manufacturer's guidelines.
  • Performed clerical duties, such as photocopying, faxing, and scanning documents.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Filtered emails based on importance and escalated issues to leadership.
  • Collaborated with administrative support to oversee calendars, prioritize meetings, and appointments.
  • Coordinated meetings, conferences and travel arrangements for staff members.

Appointment Coordinator

WEST PARK HEALTHCARE CENTRE
SCARBOROUGH
08.2021 - 10.2021
  • Ensured that all necessary paperwork was completed prior to scheduled appointments.
  • Responded promptly to any changes or cancellations of existing appointments.
  • Assisted in resolving conflicts with conflicting schedules or double bookings.
  • Coordinated and scheduled patient appointments with physicians and other healthcare providers.
  • Answered phone calls, emails, and other inquiries from patients regarding appointment scheduling.
  • Provided information to patients on available appointment times and clinic policies.
  • Maintained up-to-date records of patient appointments in the electronic medical system.
  • Reviewed daily schedule for accuracy and completeness prior to start of day's activities.
  • Contacted referring physicians' offices as needed to obtain additional information about referred patients' needs.
  • Prepared various reports summarizing daily, weekly, monthly, and quarterly activity related to appointment scheduling.
  • Adhered strictly to HIPAA guidelines when handling confidential health information.
  • Provided general clerical support, such as filing, faxing, and copying documents.
  • Confirmed with customers about appointments and rescheduled missed appointments.
  • Recorded services received and payments into the system.
  • Entered information into the system to update status reports.
  • Optimized inventory by placing timely orders and improving organization of supplies.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Appointment Scheduler

SUNNYBROOK HEALTH SCIENCES CENTRE
NORTH YORK
12.2020 - 07.2021
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Answered incoming calls from potential new patients and existing patient inquiries.
  • Maintained accurate records of patient appointments in the computer system.
  • Provided clear instructions to patients regarding their upcoming visits.
  • Generated daily reports on the number of booked, canceled, and rescheduled appointments.
  • Managed a high volume of emails related to appointment scheduling requests.
  • Coordinated with other departments within the practice to ensure timely patient care.
  • Reviewed patient medical history documents prior to appointment scheduling.
  • Inputted patient data into the electronic health record system.
  • Ensured compliance with HIPAA regulations when handling confidential information.
  • Served as a liaison between patients and healthcare providers for communication purposes.
  • Provided assistance with additional tasks as needed or requested by management.
  • Scheduled and confirmed appointments.

Administrative Assistant

Matthew House Refugee Reception Services
Toronto
07.2016 - 01.2017
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials.
  • Coordinated mail, including sorting mail and preparing packages for shipping via courier service or postal service.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Certificate - Human Resources Consultant

IAP Career College
04-2022

Bachelor of Science - Occupational Health & Safety And Public Health

Ryerson University
Toronto, ON
06-2018

Skills

  • Employee training and orientation
  • Conflict Mediation
  • Strategic Planning
  • Database Management
  • Cross-Departmental Collaboration
  • Pre-screening and qualifying
  • Memo preparation
  • Proposal Writing
  • Data Entry
  • Filing
  • Invoice Processing
  • Advanced MS Office Suite knowledge
  • administer training modules
  • Sensitive material handling

References

References available upon request.

Timeline

Staffing Specialist

VERTICAL STAFFING RESOURCES
05.2023 - Current

Office Administrator

SPINE HEALTHCARE CLINIC
01.2023 - 04.2023

Appointment Coordinator

WEST PARK HEALTHCARE CENTRE
08.2021 - 10.2021

Appointment Scheduler

SUNNYBROOK HEALTH SCIENCES CENTRE
12.2020 - 07.2021

Administrative Assistant

Matthew House Refugee Reception Services
07.2016 - 01.2017

Certificate - Human Resources Consultant

IAP Career College

Bachelor of Science - Occupational Health & Safety And Public Health

Ryerson University

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