Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Sharon Akoth

Kisumu ,Kenya

Summary

Dynamic and results-driven professional with extensive experience in the hospitality industry, notably as Owner of Shans Fast Food. Proven track record in customer relations and small business operations, enhancing guest satisfaction and driving sales through effective relationship building and communication skills. Committed to maintaining high standards of service and quality.

Overview

2025
2025
years of professional experience

Work History

Owner

Shans Fast Food
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in food and beverage preparation, maintaining high standards of quality and presentation.
  • Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Acacia Hotel
01.2024 - 01.2025

Served tourism clients

  • Upsold menu items effectively, contributing to increased sales through product knowledge and recommendations.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Victoria Hotel
01.2015 - 01.2016
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in food and beverage preparation, maintaining high standards of quality and presentation.
  • Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Certificate in Food And Beverage - Food And Beverage

Nairobi Aviation College
Kisumu

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Languages

English and Swahili
Native or Bilingual

Timeline

Server

Acacia Hotel
01.2024 - 01.2025

Server

Victoria Hotel
01.2015 - 01.2016

Owner

Shans Fast Food

Certificate in Food And Beverage - Food And Beverage

Nairobi Aviation College
Sharon Akoth