SHARNVEER KAUR SANDHU
Red Deer,AB
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
03.2024 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Mentored junior employees to improve performance, food safety, and customer service.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Gas Station Clerk
Petro-Canada
03.2024 - 06.2024
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Rang up customers' orders by scanning products and keying prices into register.
- Assisted in maintaining back room operations by unloading deliveries.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
GED -
RED DEER POLYTECHNIC
Red Deer, AB04.2025
High School Diploma -
SHRI HEMKUNT SENIOR SECONDARY SCHOOL
03.2022
Skills
- Processing payments
- Team leadership and supervision
- Training program coordination
- Employee motivation
- Cash handling
- Multitasking and organization
- Team building
- Time management
- POS systems
- Food safety understanding
Timeline
Crew Trainer
McDonald's
03.2024 - Current
Gas Station Clerk
Petro-Canada
03.2024 - 06.2024
High School Diploma -
SHRI HEMKUNT SENIOR SECONDARY SCHOOL
GED -
RED DEER POLYTECHNIC
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