Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
09.2023 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Developed and implemented customer service policies to enhance satisfaction.
Team Member
Pizza Depot
07.2022 - 12.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Baker
Tim Hortons
10.2021 - 08.2023
Produced consistently high-quality baked goods for customers.
Operated and maintained bakery equipment, including ovens and mixers.
Complied with health and safety codes to protect staff and customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Cleaned and maintained kitchen equipment and oven.
Line Operator
Drader Manufacturing
08.2022 - 11.2022
Followed job order for product specifications, dimensions, tolerances and sequence of operations.
Inspected finished products for quality and adherence to customer specifications.
Reduced accidents and injuries by observing safety policies and procedures.
Adjusted machine feed and speed to correct machine malfunctions.
Maintained organized work area by cleaning and removing hazards.
Grocery Store Manager
Anythingelse
Ferozepur city, Punjab, India
2018.06 - 2021.04
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Self-motivated, with a strong sense of personal responsibility.
Looking up all the dealer receipts and memo.
making a schedule of the employees and time management.
Oversees the new promotions and deals, advertise the new promotions.
Handle the online and offline delivery aspects.
Follow the LIFO and FIFO method, merchandising stocking, packaging, and sortation of the products.
Train the new employees and teach the company's standards and polices.
Education
Post Graduation Diploma - Supply Chain Management
Alpha College
Scarborough
04.2023
Post Graduation Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
03.2022
Master Of Commerce - Business And Accounting
Panjab University
Punjab, India
05.2018
BBA -
Guru Nanak Dev University
Amritsar, Punjab, India
05.2016
Skills
Business Development
Data Analytics
Process Improvement
Staff Management
Training and Mentoring
Goal-Oriented
Project Management
Team Building
Time Management
Active Listening
Problem Solving
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Tim Hortons
09.2023 - Current
Line Operator
Drader Manufacturing
08.2022 - 11.2022
Team Member
Pizza Depot
07.2022 - 12.2023
Baker
Tim Hortons
10.2021 - 08.2023
Grocery Store Manager
Anythingelse
2018.06 - 2021.04
Post Graduation Diploma - Supply Chain Management
Alpha College
Post Graduation Diploma - Project Management
Conestoga College Institute of Technology And Advanced Learning