Sharnjeet Kaur
Brampton
Summary
Dynamic Front Desk Receptionist with proven expertise at BEST AYURVEDA, excelling in customer service and time management. Recognized for creating a welcoming environment and efficiently managing appointments, enhancing office productivity. Strong attention to detail and active listening skills contributed to seamless operations and improved visitor experiences.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Medical Receptionist
BEST AYURVEDA
04.2022 - 02.2025
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled appointments and maintained organized calendar for office staff.
- Processed incoming and outgoing mail efficiently to support operations.
- Answered incoming calls and addressed inquiries, providing timely information about services offered.
- Implemented feedback mechanisms to enhance client experience and service delivery efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Greeted visitors warmly, creating positive first impression of organization.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Resolved customer problems and complaints.
- Maintained accurate patient records using electronic health record systems, ensuring data integrity.
- Maintained organized front desk operations, contributing to efficient workflow and customer satisfaction.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Associate of Science - HEALTH CARE LEADERSHIP
LAMBTON COLLEGE IN TORONTO
NORTH YORK, ON12-2020
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Team collaboration
- Problem-solving skills
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Office organization
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Front Desk Receptionist/Medical Receptionist
BEST AYURVEDA
04.2022 - 02.2025
Associate of Science - HEALTH CARE LEADERSHIP
LAMBTON COLLEGE IN TORONTO
Similar Profiles
Abhiram RenjitAbhiram Renjit
Medical Intern at Amrita School of AyurvedaMedical Intern at Amrita School of Ayurveda
ASWATHI SASWATHI S
Chief Consultant at PRANA AYURVEDA CLINIC & WELLNESS CENTERChief Consultant at PRANA AYURVEDA CLINIC & WELLNESS CENTER
Parishi KhatriParishi Khatri
Certificate of Rashtriya Ayurveda Vidyapeeth at Rashtriya Ayurveda VidyapeethCertificate of Rashtriya Ayurveda Vidyapeeth at Rashtriya Ayurveda Vidyapeeth
Dayo AjasaDayo Ajasa
Story Editor at Shola AjasaStory Editor at Shola Ajasa
Abhishek PatelAbhishek Patel
Customer Service Representative at Tim HortonsCustomer Service Representative at Tim Hortons