Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharniya Vigneswaralingam

Toronto,ON

Summary

Results-oriented business professional with extensive experience in managing daily operations and implementing continuous improvement initiatives. Proven track record of enhancing efficiency and driving cost controls, resulting in increased revenues. Strong work ethic and commitment to fostering growth in dynamic environments.

Overview

15
15
years of professional experience

Work History

Corporate Trainer

Nordia
Toronto, Ontario
04.2017 - Current
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Developed and conducted comprehensive training sessions for corporate sales teams on product knowledge, customer service, and closing techniques.
  • Collaborated with senior leadership team on developing long-term strategies for improving overall efficiency within the corporate sales division.
  • Created detailed reports analyzing the effectiveness of each training session and recommending changes based on feedback from participants.
  • Designed learning materials such as handouts, presentations, videos, and other interactive tools to enhance trainees' understanding of topics discussed during sessions.

Production Manager

Absynthe Magazine- Trent University's Alternate Press
Peterborough, Ontario
09.2015 - 04.2017
  • Collaborated with writers and content artists to create engaging content.
  • Collaborated with editor-in-chief to determine journal content and topics of special issues.
  • Reviewed, assessed and refined submissions for publication.
  • Held weekly editorial meetings to generate publication ideas and review staff recommendations.
  • Directed layout, design, and overall visual presentation of print and digital publications.

Lead Crew Member Trainer

McDonald's
Toronto, Ontario
05.2011 - 01.2015
  • Developed and maintained an effective onboarding program to ensure all new employees were trained properly.
  • Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Children's Sports Instructor

City of Toronto- Parks and Recreation
Toronto, Ontario
10.2009 - 05.2013
  • Designed and facilitated sports activities for children to promote physical fitness, teamwork, and sportsmanship.
  • Researched best practices in sports instruction methods for continual improvement of program curriculum.
  • Communicated regularly with parents regarding their children's participation in the program.

Education

Bachelor of Arts - Cultural Studies And English Literature

Trent University
Peterborough, ON
06-2018

High School Diploma -

SATEC @ W A Porter Collegiate
Toronto, ON
06-2013

Skills

  • Fluent in the Microsoft Office Suite
  • Ability to work in collaboration platforms: Adobe Connect, Avaya Spaces, Lifesize, and Webex
  • Positive attitude
  • Staff motivation
  • Resourceful
  • Data entry
  • Customer and client relations
  • Task prioritization
  • Timeline planning and management
  • Documentation and reporting
  • Educational material development
  • Facilitation techniques
  • Employee engagement
  • Performance monitoring
  • Performance evaluation
  • Team development strategies

Timeline

Corporate Trainer

Nordia
04.2017 - Current

Production Manager

Absynthe Magazine- Trent University's Alternate Press
09.2015 - 04.2017

Lead Crew Member Trainer

McDonald's
05.2011 - 01.2015

Children's Sports Instructor

City of Toronto- Parks and Recreation
10.2009 - 05.2013

Bachelor of Arts - Cultural Studies And English Literature

Trent University

High School Diploma -

SATEC @ W A Porter Collegiate

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Sharniya Vigneswaralingam