Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sharnette Melicia  Richards

Sharnette Melicia Richards

Mississauga,Ontario

Summary

I am a motivated individual who strives to succeed in all aspects of transportation and driving ventures. I have spent over ten years managing my driving schools as a successful self-employed driving instructor, with a reputation of having a high pass rate.

Over the years, I have gained invaluable skills that has helped to develop my business.

Some of these skills involve using my initiative, having good communication skills, arithmetic and money management skills and I have also gained analytical ability and skills like critical thinking.

I am a hardworking driver with over fifteen years of professional driving experience and under two years experience of being a tractor trailer/ heavy goods vehicle driver. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Efficient driver trainer with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.

Enthusiastic solid waste operator with experience effectively collecting calls on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships for the city and the company.

Overview

25
25
years of professional experience

Work History

Solid Waste Operator and Driver (DZ/AZ)

Task Employment Services
Etobicoke, ON
05.2022 - 08.2023
  • I’ve worked at Emtera Environmental, GFL ENVIRONMENT via Task Employment Services Ltd
  • Operated side loader trucks automated control system and with loader helpers - recycle, organic and garbage (commodity)
  • I have driven and operated various types of Rear pack vehicles - yard waste, bulk recycling and commercial bulk waste.
  • Good geographical knowledge of the uptown and downtown region of Toronto, Brampton and Mississauga, Stouffville, New Market and Aurora.
  • Mapping skills in figure eight, butterfly, loops and no thru road T- Turns and Reverse Turns only if necessary.
  • I have very good manoeuvring judgment skills.
  • I have professional driving skills from being a driver trainer.
  • I have maintained accurate logs of vehicle inspections and repair status.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays especially during the winter season.
  • Communicated effectively with dispatchers regarding the route status and dump status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Adhered to company policies and procedures related to safety and security standards.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Very accurate in dumping the trucks in respective of the various different types of vehicles.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.

Delivery Driver

C DEITRICK TRUCKING
Toronto, Canada
10.2021 - 04.2022
  • Delivering service to Hudson Bay, Loblaws, Zehrs , Canadian tire, Real Canadian Super store, Excel etc… delivering trees, airbags, pharmaceuticals and special equipments
  • In carrying out these deliveries, route planning and meticulous driving skills to keep the goods intact and safe was essential
  • Information position speed gear and acceleration routines along with high level risk assessment skills were my key strength as a driver.
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Kept accurate logs of all deliveries and trips.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.

Driving Instructor/Delivery Driver Trainer

DMAO Driving Tuition
London, England
11.2009 - 06.2021
  • Teaching up to twenty five pupils per week.
  • Conducted intensive training offering ten to twenty hours per week to drive intensive. planning and teaching pupils according to their level of abilities and skills.
  • Employee training and development and theory knowledge as well as speed awareness course for speed offenders
  • In carrying out these duties, i have developed good time keeping skills, I am very capable in identifying the pupils learning needs and ability, teach pupil how to analyse potential problems and let them take responsibility for their actions
  • Give directions and instructions in good time and teach adequate clearance for vehicles such as cars, vans and trucks carrying up to
  • Five metric tons
  • Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
  • Conducted classroom and behind-the-wheel training for driver candidates.
  • Monitored driver activities in the field to ensure adherence to safety regulations.
  • Developed comprehensive lesson plans and materials for driver education classes.
  • Maintained accurate records of all trainee progress, including completion certificates.
  • Identified areas of improvement for individual drivers and developed corrective action plans accordingly.
  • Organized mock scenarios to simulate real-life situations that drivers may encounter while on the job.
  • Coached drivers on proper communication techniques when interacting with customers.
  • Created a system for tracking driver attendance at scheduled training sessions.
  • Implemented an incentive program designed to motivate drivers towards higher levels of productivity.
  • Facilitated interactive learning experiences through hands-on demonstrations or role playing exercises.
  • Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
  • Instructed drivers on proper procedures for operating trucks, including shifting gears and backing up trailers.
  • Taught practical, safe driving practices in classroom and via videos before having students drive.
  • Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
  • Led students through parallel parking and other parking configurations in parking lot without other traffic.
  • Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle.
  • Trained several high-functioning students with disabilities to drive and obtain state licensure.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Fleet Safety Trainer and Driver Assessor

MD trucking
Mississauga, ON
11.2019 - 01.2020
  • Risk management, teaching strategies, teaching how to prevent critical incidents and increased safety measures as a professional driver
  • Giving appropriate feedback that encourage healthy driving habits.
  • Developed and implemented safety training programs for new employees.
  • Provided guidance to supervisors on how to enforce safety regulations.
  • Identified areas of risk and developed solutions to reduce potential accidents.
  • Advised management on changes needed to comply with OSHA regulations.
  • Developed and delivered presentations related to health and safety topics.
  • Instructed employees on proper use of personal protective equipment.
  • Monitored employee compliance with safety policies and procedures.
  • Conducted refresher courses for existing employees on a regular basis.
  • Provided feedback on performance during training sessions and offered suggestions for improvement.
  • Collaborated closely with management personnel in order to develop effective strategies for promoting a culture of safety within the workplace.

School Bus Escort

Haringey Council
London, England
01.1999 - 01.2009
  • Pick-up and drop off special needs children to school
  • Making sure that all passengers safety was endured during the two hours journey
  • To adhere to physical and mental disabled children including autistic children, was my main responsibility.
  • Provided safe and reliable transportation for students to and from school each day.
  • Assisted in loading and unloading of students at designated stops.
  • Communicated with parents regarding delays or issues that may have occurred during transit.
  • Provided assistance to special needs students as needed when boarding or exiting the bus.
  • Monitored student behavior while on board the vehicle in accordance with district policies.
  • Responded promptly to emergency situations according to established protocols.
  • Inspected safety equipment regularly throughout the route to ensure it is functioning properly.
  • Received training related to safety procedures for operating a school bus.
  • Ensured assigned vehicle is kept clean inside and out at all times.
  • Attended regular meetings with supervisors regarding new policies or updates.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Exhibited expertise of safety and emergency laws and procedures and helped students evacuate quickly and safely upon emergencies.
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Advised passengers to be seated and orderly while on vehicles.
  • Opened and closed school bus doors to safely allow for exit and entry.

Education

Associate of Applied Science - Sport Science

College of North East London
London, England
09.2000

Some College (No Degree) - Recreation And Sport Management

College of North East London
London, England
07.1999

High School Diploma -

Bridgeport High School
Portmore, St. Catherine, Jamaica
07.1997

Some College (No Degree) - Driving Instructional Abilities

THE INSTRUCTOR COLLEGE
London, England

Skills

  • Critical Thinking
  • Transportation
  • Learning Strategies
  • Instructing
  • Operation and Control
  • Business Management
  • Tool Operation
  • Safety Compliance
  • Equipment Operation
  • Heavy Equipment Operation
  • Valid Driver's License ACZ
  • Effective Communication
  • Flexible Schedule
  • Hand-Eye Coordination
  • Troubleshooting
  • Loading and Unloading
  • Attention to Detail
  • Deadline Adherence
  • Teamwork and Collaboration
  • Continuous Improvement
  • Problem-Solving
  • Analytical Thinking
  • Hand and Foot Coordination
  • Machine Operation
  • Customer Service

Timeline

Solid Waste Operator and Driver (DZ/AZ)

Task Employment Services
05.2022 - 08.2023

Delivery Driver

C DEITRICK TRUCKING
10.2021 - 04.2022

Fleet Safety Trainer and Driver Assessor

MD trucking
11.2019 - 01.2020

Driving Instructor/Delivery Driver Trainer

DMAO Driving Tuition
11.2009 - 06.2021

School Bus Escort

Haringey Council
01.1999 - 01.2009

Associate of Applied Science - Sport Science

College of North East London

Some College (No Degree) - Recreation And Sport Management

College of North East London

High School Diploma -

Bridgeport High School

Some College (No Degree) - Driving Instructional Abilities

THE INSTRUCTOR COLLEGE
Sharnette Melicia Richards