Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHARNAE JENKINS

Sacramento

Summary

Driven Pharmacy Technician with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Overview

5
5
years of professional experience

Work History

Patient Care Coordinator

Secret River Dental
12.2023 - 02.2025
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
  • Helped patients complete necessary medical forms and documentation.
  • Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history while also using company tools such as Curve
  • Facilitated patient education on oral health practices by providing informative brochures and resources.

Pharmacy Technician

Bel Air Pharmacy
10.2023 - 12.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Utilized pharmacy management software to process prescriptions efficiently.

Dispatcher

Vibe By California
04.2020 - 11.2022
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
  • Assisted in inventory management, resulting in proper stock levels and minimized waste.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Education

Associate of Science - Certification Pharmacy Technician

Asher College
Sacramento, CA
05-2022

Skills

  • HIPAA protocol adherence
  • Billing statement processing
  • Appointment scheduling
  • Office administration
  • Drug safety
  • Insurance reconciliation
  • Proper labeling
  • FDA compliance

Timeline

Patient Care Coordinator

Secret River Dental
12.2023 - 02.2025

Pharmacy Technician

Bel Air Pharmacy
10.2023 - 12.2023

Dispatcher

Vibe By California
04.2020 - 11.2022

Associate of Science - Certification Pharmacy Technician

Asher College
SHARNAE JENKINS