Sharna Sullivan
Sylvan Lake,AB
Summary
Upbeat and knowledgeable ServSafe-certified professional with the skills and experience to handle high-volume drink preparation and delivery. Protect establishment and guests by strictly complying with alcohol service laws and safety policies. Offered customers a friendly ear and supportive attitude, as well as a fun and inviting bar environment.
Overview
22
22
years of professional experience
Work History
Bartender
Sun of a Beach
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Gaming Bartender
Royal Hotel
04.2017 - Current
- Prepared cocktails for customers using exact recipes combined with personal flair
- Trained and supervised bar staff to deliver exceptional service to customers
- Helped customers select optimal beer, wine, and liquor for different meals.
Lounge Server
Hitching post
06.2016 - 03.2021
- Managed smooth table turnovers, pre-bussing items to complete efficient resets
- Protected establishment from liability using safe service standards, including checking IDs and cutting off service to highly inebriated customers
- Delivered expert service to regular guests, learning orders and building rapport to maintain repeat business
- Stayed on top of customer loads by using downtime to restock supplies and clean lounge areas
- Satisfied customers by anticipating needs, retrieving items, and handling complaints.
Bartender
Leland hotel
09.2002 - 03.2017
- Checked ID prior to serving alcohol in compliance with state and federal laws
- Engaged guests with warm conversation, built bar loyalty, and encouraged repeat business
- Operated POS systems and managed bar tabs
- Secured liquor properly before, during, and at end of shift
- Refused service to customers in impaired condition
- Maintained bar appearance through continuous cleaning, organizing, and supply replenishment
- Determined staffing needs for each shift and scheduled employees for coverage
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, and frozen beverages
- Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor, and other supplies.
Education
Grande Prairie Composite High
Grande Prairie, Alberta06.1992
Skills
- Efficient
- Hard Working
- Works Well With Others
- Happy and Always on Time
- Great Communication With Others
- Fast Learner
- Safe alcohol service
- Drawer balancing
- Drink preparation
- Garnish preparation
- Analytical thinking
- Public speaking
- Coordination
- Social perceptiveness
- Cultural awareness
- Time management
- Quality assurance
- Critical thinking
- Multitasking
Languages
English
Professional Working
Timeline
Bartender
Sun of a Beach
06.2022 - Current
Gaming Bartender
Royal Hotel
04.2017 - Current
Lounge Server
Hitching post
06.2016 - 03.2021
Bartender
Leland hotel
09.2002 - 03.2017
Grande Prairie Composite High
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