Overview
Work History
Education
Skills
Timeline
Generic

Sharmin Islam

Thunder Bay,ON

Overview

6
6
years of professional experience

Work History

Shift Manager

Dollarama
10.2021 - Current
  • Trained and mentored new employees to maximize team performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Supervised employees and oversaw quality compliance with company standards

Administrative Coordinator

Asiatic Marketing Communication Limited
08.2019 - 07.2021
  • Trained team members on new services and products to support promotional efforts.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Assistant Engineering Intern

ROBIN PRINTING & PACKAGES LTD
08.2018 - 07.2019
  • Result Gained expertise in various engineering methodologies by actively participating in ongoing training programs.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Supported senior engineers in conducting research and analysis, leading to more informed decision-making.
  • Collaborated with other departments to facilitate successful project completion.
  • Documented and developed engineering procedures and processes.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Implemented new strategies to reduce costs and improve efficiency of engineering team.

Education

Master of Science - Electrical And Computer Engineering

Lakehead University
Thunder Bay, ON
08.2023

Bachelor of Science - Electrical And Electronics Engineering

American International University of Bangladesh
Bangladesh
05.2018

Skills

  • Technical Skills : Microsoft Office, Excel, Powerpoint, Python, Autocad
  • Soft Skills: Mentoring and Coaching, Punctual and Reliable, Communication, Quick Learner, Detailed Oriented, Documentation And Reporting, Decision-Making, Analytical Thinking

Timeline

Shift Manager

Dollarama
10.2021 - Current

Administrative Coordinator

Asiatic Marketing Communication Limited
08.2019 - 07.2021

Assistant Engineering Intern

ROBIN PRINTING & PACKAGES LTD
08.2018 - 07.2019

Master of Science - Electrical And Computer Engineering

Lakehead University

Bachelor of Science - Electrical And Electronics Engineering

American International University of Bangladesh

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Sharmin Islam