Sharman Donald
Bruderheim,Canada
Summary
Dependable administrative professional with a solid background in managing municipal operations, including utility billing cycles and accounts payable. Proven track record in ensuring financial accuracy and compliance while streamlining processes to support organizational objectives.
Overview
19
19
years of professional experience
Work History
Operations Clerk
Town of Bruderheim
Bruderheim, AB
01.2024 - Current
- Administered the end-to-end municipal utility billing cycle for 544 residential and commercial accounts, ensuring accurate calculations and timely distribution.
- Processed multi-channel municipal payments, including property taxes, utility bills, and permit fees, while maintaining strict cash-handling and reconciliation controls.
- Managed the full-cycle Accounts Payable (AP) process, verifying invoices against purchase orders, resolving discrepancies, and executing timely vendor disbursements.
- Tracked and updated municipal asset management registry to monitor lifecycle, maintenance schedules, and depreciation of public infrastructure and equipment for informed decision-making.
- Utilized Catalis software daily to streamline management and tracking of municipal operations.
- Maintained municipal records management system in compliance with provincial retention laws, ensuring secure archiving and facilitating rapid retrieval of public documents.
Interim Chief Administrative Officer
Village of Andrew
Andrew
07.2023 - 12.2023
- Appointed by the Council to ensure leadership during recruitment process to provide executive continuity during a recruitment process
- Financial Stewardship: Managed, finalized, or presented annual operational and capital budgets to Council.
- Operational Continuity: Maintained daily municipal services and led department heads without service disruption.
- Resolved immediate inherited issues, managed infrastructure emergencies, and addressed critical staffing vacancies to ensure operational stability.
- Advised the Mayor and Council on resolutions and navigated political priorities.
- Led a municipal workforce of 4 staff and oversaw an annual operating budget of $ 1,789,974.
- Facilitated 10 Council meetings and authored administrative reports that guided strategic policy decisions.
- Stabilized organizational culture and boosted staff morale during executive vacancy, fostering a positive work environment.
Finance Administrator
Village of Andrew
Andrew
04.2022 - 12.2023
- Manage accounts receivable and payable
- Prepare monthly financial statements for council
- Run daily bank reports to process payments for residents
- Processed payroll for employees bi-weekly
- Maintained accurate records of invoices and tax payments to ensure compliance
- Identified and resolved account discrepancies to uphold financial integrity
- Assisted CAO in developing yearly budget to align with financial goals
- Utilized Muniware software for financial management tasks
Stay-at-home parent
01.2009 - 01.2022
- Managed daily schedules and activities, ensuring balanced development across various age groups.
- Coordinated educational and recreational activities, fostering learning and personal growth in children.
- Implemented routines to promote healthy habits and personal hygiene.
- Supported children's growth and development through daily activities and routines.
Cashier
Andrew Co-op
Andrew
04.2009 - 04.2009
- Balanced daily cash register receipts while delivering quality customer service to enhance customer satisfaction.
- Offered customers carryout service to improve convenience and support overall customer satisfaction.
- Answered customers' questions and provided information on procedures to facilitate a smooth shopping experience.
- Scanned groceries and ensured proper price scanning.
- Counted cash to verify amounts at the beginning of each shift. in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
Subcontractor Payroll Administrator
SRS Industrial
06.2007 - 09.2008
- Collected, checked, and finalized subcontractor invoices to ensure accurate and timely payments.
- Printed payroll cheques for bi-weekly pay to facilitate timely compensation for subcontractors.
- Inputted data into SAP software to maintain accurate payroll records.
- Supported payroll supervisor in managing employee compensation processes with inputting hours worked into system
Education
Basic Emergency Management Certificate -
01-2025
ICS 100 -
01-2025
Hazard Identification Risk Assessment Training -
01-2025
Payroll Practitioner Certificate -
01-2008
Medical Office Assistant Certificate -
01-2005
High School Diploma -
Peace River High School
peace river, Ab06-2000
Skills
- Accounts payable
- Budget management
- Budget forecasting
- Financial reconciliation
- Revenue collection
- Municipal software
- Document control
Volunteer Experience
- Andrew Playschool, Treasurer, 01/01/14, 12/31/16
- Andrew FCSS, Board Member, 01/01/14, 12/31/16
- Andrew School Parent Foundation, Treasurer, 01/01/15, 12/31/16
- Andrew School Parent Council, Secretary, 01/01/15, 12/31/16
- Andrew Figure Skating Club, Treasurer, 01/01/15, 12/31/22
Timeline
Operations Clerk
Town of Bruderheim
01.2024 - Current
Interim Chief Administrative Officer
Village of Andrew
07.2023 - 12.2023
Finance Administrator
Village of Andrew
04.2022 - 12.2023
Cashier
Andrew Co-op
04.2009 - 04.2009
Stay-at-home parent
01.2009 - 01.2022
Subcontractor Payroll Administrator
SRS Industrial
06.2007 - 09.2008
Basic Emergency Management Certificate -
ICS 100 -
Hazard Identification Risk Assessment Training -
Payroll Practitioner Certificate -
Medical Office Assistant Certificate -
High School Diploma -
Peace River High School