SHARMAINE SUMADSAD
Edson,AB
Summary
A highly organized, hard working and well experienced individual looking for the opportunity to enhance and use my knowledge not only in business world but also in other fields which my abilities and skills will be an asset to the company I will embrace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Technical Specialist
Nippon Express Philippines Corporation
04.2021 - 12.2023
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Streamlined import and export processes by implementing effective documentation procedures.
- Built strong relationships with key stakeholders such as customs brokers, freight forwarders, and regulatory agencies for smooth import/export operations.
- Assisted with problem resolution and dispute management relating to import and export activities.
Family Caregiver
Mother
05.2019 - 04.2021
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Ensured safety and comfort for patient through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to and from medical appointments with safety and efficiency.
Education
Bachelor of Science - Customs Administration
Westmead International School
Batangas City, Philippines05.2019
Skills
- Adaptability
- Critical Thinking
- Problem Solving
- Time Management
- Can understand and speak English and Filipino
- Respectful and Compassionate
- Responsible and always willing to learn
- Optimistic
- First aid and safety
- Flexibility
- Patience
- Multitasking and Organization
Certification
Red Cross Certificate First Aid & CPR/ AED
Accomplishments
Personal Information
Age : 25 years old
Birthday : April 13, 1999
Gender : Female
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
References
Available upon request
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Languages
English
Timeline
Customer Service Technical Specialist
Nippon Express Philippines Corporation
04.2021 - 12.2023
Family Caregiver
Mother
05.2019 - 04.2021
Bachelor of Science - Customs Administration
Westmead International School
Red Cross Certificate First Aid & CPR/ AED
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