Sharmaine Pagtakhan
Edmonton,Canada
Summary
Dynamic sales professional with a proven track record at Aritzia Kingsway, consistently generating over $100,000 in monthly sales. Exceptional communicator and leader, adept at cultivating client relationships and driving team success. Skilled in CRM software and conflict resolution, I excel in delivering outstanding customer service while surpassing sales targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SENIOR SALES ADVISOR
Aritzia Kingsway
Edmonton, Canada
01.2018 - Current
- Top 5 Sales Advisor across Canada.
- Generating over $100,000/month in personal sales.
- Utilized CRM software systems for tracking customer information and managing sales pipelines.
- Employed active listening to assess client needs and recommend optimal options or solutions.
- Facilitated high-volume, back-to-back interactions while upholding patience, empathy, and unwavering focus on a positive client experience.
- Exhibited reliability, exceptional communication, and collaborative synergy by consistently surpassing role expectations and exceeding demands for both clients and colleagues.
SALES TEAM LEAD
LTD Corp.
Edmonton, Canada
01.2024 - Current
- Led the sales team in achieving monthly targets through effective strategy implementation.
- Contributed $60,000+ in annual recurring revenue
- Responsible for recruitment, interviewing, training, and development.
- Participated in conferences and public speaking events with 2000+ people in attendance.
- Trained and mentored new sales representatives on company products and processes.
Edmonton Elks Entertainment
Edmonton Elks
Edmonton, Canada
01.2022 - 01.2024
- Qualified for elite high performance group
- Presented disciplined, high-energy performances at major events, illustrating commitment, focus, and dependability under pressure.
- Engaged collaboratively with team members to execute aligned routines, underscoring effective communication and cooperative efforts.
- Engaged with the public at community events, building rapport and representing the organization with professionalism and positivity.
Dance Instructor
Elite Dance Studio
Edmonton, Alberta
02.2019 - 06.2021
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Fostered a positive learning environment, promoting creativity and expression.
- Monitored student progress through regular assessments, providing constructive feedback and personalized coaching to enhance performance.
- Planned special events such as recitals or competitions to showcase student work.
Education
BACHELOR OF ARTS - Psychology
University of Alberta
Edmonton, AB06-2024
Skills
- Strong Communicator
- Organization
- Leadership
- Problem Solving
- People Skills
- Customer Service/Support
- CRM software proficiency
- Sales
- Time Management
- Quick Learner
Certification
BANK CODE, The BANK Personality Profiling System predicts buying power in 90 seconds and helps quickly identify decision-making profiles. It improves communication, accelerates negotiations, and leads to faster agreements. Originally designed for sales, BANK is also valuable in HR for recruiting, managing, and developing talent, while enhancing cultural understanding in global business.
Timeline
SALES TEAM LEAD
LTD Corp.
01.2024 - Current
Edmonton Elks Entertainment
Edmonton Elks
01.2022 - 01.2024
Dance Instructor
Elite Dance Studio
02.2019 - 06.2021
SENIOR SALES ADVISOR
Aritzia Kingsway
01.2018 - Current
BACHELOR OF ARTS - Psychology
University of Alberta