Hemant Sharma
Regina,SK
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Professional Driver
102046491 Saskatchewan Ltd(O/O For TransX)
01.2024 - Current
- Maximized fuel economy through careful monitoring of speed limits and employing conservative acceleration techniques.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
Manager on Duty
East Side Marios
11.2021 - 12.2023
- Managed key performance indicators and service levels to maintain operational excellence
- Drafted, maintained and updated standard operating procedures to carry out tasks
- Communicated with other managers and supervisors to maintain optimal staffing levels
- Led training and onboarding programs to assist new hires with meeting targets.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
COOK SUPERVISOR
East Side Marios
06.2019 - 01.2023
- Conducted onsite sanitation and safety inspections daily in food production areas and took corrective actions
- Directed food preparation and verified kitchen team adhered to recipes, menus and designated portion sizes
- Mandated labeling and on-time use of foods designated for serving to customers
- Hired, trained and evaluated kitchen staff members and taught ongoing cooking, sanitation and customer service skills.
Security Guard
Impact Security
09.2017 - 07.2021
- Directed individuals through security processes, clearly explaining policies and procedures
- Leveraged critical thinking to identify and address potential security threats
- Oversaw fire prevention and protection duties, emergency medical response and perimeter control
- Remained alert and vigilant for suspicious persons, packages and activities
- Collaborated with law enforcement personnel, emergency response management and public safety teams to address incidents.
- Responded quickly to emergency situations to assess and deflect issues.
Customer Sales Representative
Esso
01.2019 - 06.2019
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Presented professional image consistent with company's brand values.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
Education
Certificate of Administration Lvl 2 -
05.2001 -
Certificate Of Administartion Lvl 1 -
05.2001 -
High School Diploma -
05.2001 -
Skills
Safety and Security
Multitasking Abilities
Leadership
Administration and Reporting
Priority management
Organizational Skills
Teamwork and Collaboration
Reliability
Time management abilities
Route Planning
Adaptability and Flexibility
Task Delegation
Certification
MELT Class 1 A
Timeline
Professional Driver - 102046491 Saskatchewan Ltd(O/O For TransX)
01.2024 - Current
Saskatchewan Mortgage Associate Course
06-2023
MELT Class 1 A
02-2022
Manager on Duty - East Side Marios
11.2021 - 12.2023
COOK SUPERVISOR - East Side Marios
06.2019 - 01.2023
Customer Sales Representative - Esso
01.2019 - 06.2019
Security Guard - Impact Security
09.2017 - 07.2021
University of Regina - Certificate of Administration Lvl 2,
05.2001 -
University of Regina - Certificate Of Administartion Lvl 1,
05.2001 -
Shemrock Sr. Sec. School - High School Diploma,
05.2001 -