Summary
Overview
Work History
Education
Skills
Relevancies
Timeline
Generic

Sharly Ransom

Airdrie

Summary

Multi-talented Generalist well-versed in social support settings. Prepares and organizes materials, solves problems with minimal input and addresses diverse daily needs. Adept at switching roles smoothly and completing simultaneous tasks with attention to detail and quality.

Overview

12
12
years of professional experience

Work History

AISH Generalist

Government of Alberta
02.2014 - Current
  • Determine initial and continuing eligibility for AISH benefits according to AISH legislation, regulations and policy and clearly communicate rationale to applicants/clients
  • Provide ongoing financial, health related and emergency support to adults with permanent and severe disabilities within high volume, case management setting
  • Regularly complete tasks such as meeting with new clients, monitoring active files to ensure they remain up to date, connecting clients to community resources, and reviewing extensive financial documentation
  • Fulfill regular administrative duties within timely manner such as report writing for each interaction, making and returning phone calls and emails, and completing forms using various EFS Systems such as TOI, LISA/CCD, DIMG, Recoveries and IGX
  • Train, teach and support fellow staff on role, policies, and systems through hands-on and instructor led training
  • Utilize knowledge and resources to assist and support clients and stakeholders in meeting immediate needs as quickly as possible

Practicum Student, Alberta Works

Government of Alberta
01.2013 - 04.2013
  • Referred clients to appropriate resources and funding sources
  • Learned skills required for intake service and assessment, including interviewing, identifying problems, interpreting information and crisis intervention
  • Determined eligibility for Alberta Works programs and services using policy, and through on-the-job learning

Community Support Services Practicum Student

FCSS
01.2012 - 05.2012
  • Expanded community programs such as social activities for seniors and volunteer coordinating
  • Involvement in planning and implementation of community events such as town-wide volunteer appreciation and Cochrane's Health and Wellness Fair
  • Participated in partnership initiatives, interagency collaborations and community meetings

Education

Diploma - Social Work

Mount Royal University
Calgary, AB
2013

Skills

  • Exceptional communication and observational skills
  • Strong organizational and time management abilities
  • Greatly committed to team environments, and able to efficiently work independently
  • Able to support clients in helping relationship that is strengths based and respectful
  • Capable of making sound decisions through problem solving and critical thinking
  • Ability to work well with Families, Children, Youth, Adults and Seniors
  • Willingness for continual learning and growth opportunities
  • Self-Motivated and Proactive
  • Complex Problem-Solver

Relevancies

  • Participating Member of Integrated Service Delivery Change Management Committee in Calgary region (2016-2018)
  • Courses completed: Crucial Conversations, Intro to Policy


Timeline

AISH Generalist

Government of Alberta
02.2014 - Current

Practicum Student, Alberta Works

Government of Alberta
01.2013 - 04.2013

Community Support Services Practicum Student

FCSS
01.2012 - 05.2012

Diploma - Social Work

Mount Royal University

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Sharly Ransom