Summary
Overview
Work History
Skills
Education And Professional Development
References
Timeline
Generic

Sharlene Verbeurgt

Weyburn,SK

Summary

Highly motivated professional, currently enrolled in Personal Lending and Mortgages course, looking to fill one of two Lending Service Representative positions at Radius Credit Union.

Overview

28
28
years of professional experience

Work History

Production Manager

HARVEST COMMUNITY INC.
02.2018 - 11.2023
  • Monitored the daily operations of the production team, providing guidance and support as needed, while ensuring compliance with company polices and procedures and OH&S legislation
  • Sourced raw materials to keep up with production goals and meet customer demands and timelines
  • Applied well-developed interpersonal and communication skills to build solid, positive, and trusting relationships with customers, vendors, employees, and the participants attending our programs
  • Investigated and analyzed customer, employee and participant concerns and complaints to identify and resolve issues.

Executive Assistant

HARVEST COMMUNITY INC.
08.2015 - 02.2018
  • Handled confidential and sensitive information with discretion and tact, while maintaining company confidence and protecting business operations by ensuring proper storage and distribution as needed
  • Processed orders by creating invoices and packing slips in QuickBooks, completing logistics paperwork for Truck Runs, created reports, spreadsheets, and other company documentation
  • Supported Executive Director in decision-making processes by conducting research and presenting findings in clear formats
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

Job Cost Administrator

AECOM
08.2014 - 04.2015
  • Job set up, cost/revenue tracking, and job completion procedures
  • Created PO’s and FAC’s, invoices, payroll reports and maintaining project documentation.

Executive Director

WEYBURN GROUP HOME SOCIETY
07.2013 - 08.2014
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget
  • Monitored compliance with laws, and regulations and the organizations policies and procedures
  • Provided organizational leadership and collaborated with the board of directors to establish long-term goals, strategies and company policies and procedures
  • Cultivated relationships with key stakeholders, including program participants and their families, board members, Ministry or Social Services
  • Mental Health Services

Program Coordinator

WEYBURN GROUP HOME SOCIETY
11.2012 - 07.2013
  • Developed and implemented person centered programs, consistent approaches, and strategies to address the needs of participants, deal with complex behaviors and promote quality of life
  • Trained, mentored, supervised, and supported staff with programs, decision making, crisis intervention and debriefing.

SILP Manager

WEYBURN GROUP HOME SOCIETY
09.2011 - 07.2013
  • Social Services appointed financial trustee for 30 participants
  • Completed and submitted financial reports for Rental Supplement and Social Assistance
  • Processed bank transactions, bill payments, ledgers and prepared and filed income tax for 30 participants
  • Tracked and submitted direct support hours for payroll, ensuring the were within the CLSD contracts
  • Maintained account accuracy by weekly reconciliation of participants accounts.

Direct Support Worker

WEYBURN GROUP HOME SOCIETY
04.1996 - 04.2009
  • Provided direct care to individuals experiencing mental health diagnoses, intellectual and developmental disabilities including money management, bookkeeping, personal care, medication administration, food preparation and recreational activities
  • Assisted individuals in development of daily living skills and social skills to become integrated in community and/or transition to live independently
  • Advocated for disabled individuals to foster communication, independence and self-expression and achieve their goals
  • Supervision, relationship building and crisis intervention with individuals with complex behaviors and varying abilities.

Skills

  • Effective Communication
  • Strong Interpersonal Skills
  • Excellent Time Management
  • Analytical Thinking
  • Relationship Building
  • Superior Customer Service
  • Budgets & Financial Reporting
  • Spreadsheets

Education And Professional Development

BS – completed 54 credits (1989-1991), BA – completed 45 credits (1992-1993) – University of Manitoba, Personal Lending and Mortgages (currently enrolled) – Canadian Securities Institute, First Aid, CPR, AED Level C (2022), Coach Approach to Leadership (2021) – University of Saskatchewan, Health & Safety Leadership (2020) – Service Hospitality, Mental Health First Aid (2019) – Mental Health First Aid Canada, LEAP Management Development (2019) – SARC Learning Central

References

Available upon request

Timeline

Production Manager

HARVEST COMMUNITY INC.
02.2018 - 11.2023

Executive Assistant

HARVEST COMMUNITY INC.
08.2015 - 02.2018

Job Cost Administrator

AECOM
08.2014 - 04.2015

Executive Director

WEYBURN GROUP HOME SOCIETY
07.2013 - 08.2014

Program Coordinator

WEYBURN GROUP HOME SOCIETY
11.2012 - 07.2013

SILP Manager

WEYBURN GROUP HOME SOCIETY
09.2011 - 07.2013

Direct Support Worker

WEYBURN GROUP HOME SOCIETY
04.1996 - 04.2009

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Sharlene Verbeurgt