Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharlene Edmund

Sharlene Edmund

Ottawa,ON

Summary

Dynamic professional with extensive experience in customer relations and operational management, notably at Whitestone Kitchen Supply. Proven ability to enhance efficiency and maintain cleanliness standards while fostering strong relationships. Skilled in inventory management and committed to delivering exceptional service, ensuring a positive experience for all stakeholders.

Dedicated and detail-oriented Administrative Assistant with 3 years of experience providing exceptional support in fast-paced environments. Skilled in scheduling, record-keeping, communication, and problem-solving.

Overview

13
13
years of professional experience

Work History

Shuttle Driver

Mulmer Services LTD
09.2024 - 03.2025
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Maintained clean and neat shuttle for passenger comfort.
  • Operated with safety and skill to avoid accidents and delays.

Administrative Assistant

_MD Sandfinish
08.2023 - 09.2024
  • Performed administrative duties, including invoicing, accounts payable/receivable management, and ordering materials/supplies
  • - Managed phone messages, responded to inquiries, and maintained accurate records
  • - Ensured efficient office operations through data entry, faxing, and filing
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Warehouse Operations Manager

Whitestone Kitchen Supply
10.2022 - 07.2024

Managed warehouse operations, ensuring efficient receipt, storage, and shipment of goods.

• Coordinated inventory management, including tracking stock levels and optimizing storage space.

Baker/cake Decorator

Self-employed
01.2012 - 04.2022
  • Created customized pastries, including cakes, cupcakes, and cookies
  • Maintained a clean and organized kitchen environment
  • Managed inventory and ordered supplies as needed
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Produced consistently high-quality baked goods for customers.

Administrative Assistant

Dr. Will Armstrong
03.2015 - 06.2017
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Breakfast Club Coordinator

Ottawa Catholic School Board
09.2014 - 06.2015
  • Collaborated with stakeholders to plan and execute a diverse breakfast menu
  • - Managed inventory, ordered supplies, and ensured quality standards
  • - Worked closely with teachers and school administrators to provide exceptional food service
  • Oversaw day-to-day operations of the club, ensuring smooth functioning of all aspects.

Education

Lauren in High School
Ottawa, ON

Skills

  • Customer relations skills
  • Cleanliness standards
  • Efficiency and time management
  • Customer-oriented

Languages

English
Full Professional

Timeline

Shuttle Driver

Mulmer Services LTD
09.2024 - 03.2025

Administrative Assistant

_MD Sandfinish
08.2023 - 09.2024

Warehouse Operations Manager

Whitestone Kitchen Supply
10.2022 - 07.2024

Administrative Assistant

Dr. Will Armstrong
03.2015 - 06.2017

Breakfast Club Coordinator

Ottawa Catholic School Board
09.2014 - 06.2015

Baker/cake Decorator

Self-employed
01.2012 - 04.2022

Lauren in High School
Sharlene Edmund