Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
References
Timeline
Generic

Shariq Raza

London,Canada

Summary

Proven team player with a track record of enhancing customer satisfaction, demonstrated during roles at London Muslim Mosque and Super Store. Skilled in cash handling and retail merchandising expertise, consistently prioritized customer service excellence and efficient transaction processing. Achieved notable improvements in sales trends through effective teamwork and a positive, professional approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Super Store
London, Ontario
09.2021 - 12.2023
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Offered customers carry-out service at completion of transaction.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer inquiries regarding store policies and procedures.
  • Answered customer questions and provided store information.
  • Operated a variety of machinery and tools safely and efficiently.
  • Followed company security procedures for handling large sums of money.

Crew Member

Mcdonalds
London, Canada
09.2022 - 12.2022
  • 2 to 3 months in the back kitchen.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Directed patrons to restrooms and other amenities within facility.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Sales Associate

Park & Province
Toronto, Ontario
06.2020 - 12.2020
  • Bagged or packaged purchases and wrapped gifts.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained records related to sales for store management.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Cashier/Sales Associate

Grapefruit
Toronto, Ontario
01.2020 - 12.2020
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Counted and balanced cashier drawers.
  • Offered customers carry-out service at completion of transaction.

Volunteer

London Muslim Mosque
London, Canada
12.2023 - 07.2024
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Prepared petitions, complaints and subpoenas for abuse cases presented in court.

Education

OSSD - Accounting and Finance

Oakridge Secondary School
London, Ontaro
01.2025

High School Diploma -

Oakridge Secondary School
London, ON
06-2024

Elementary Diploma -

Clara Brenton PS
London, Ontaro
06.2021

Skills

  • Ability to work under pressure
  • Cash handling
  • Discount application
  • Cash register operation
  • Reliability and punctuality
  • Calm demeanor
  • Self-checkout assistance
  • Product knowledge
  • Independent judgement
  • Verbal and written communication
  • Retail merchandising expertise
  • Transaction processing
  • Returns and exchanges
  • Customer service
  • Flexible schedule
  • Sales trends
  • Teamwork
  • Positive and professional
  • Time management
  • Retail store operations

Certification

Safely Food Handling Certificate, 06/01/22

Personal Information

Available: Full-Time 

Affiliations

  • Student Council Representative (2023 – 2024)
  • Varsity Soccer Team Member (2023 – Present)
  • Oakridge Debate Team (2023 – 2024)
  • Honor Roll Recipient (2021 – 2024))
  • Robotics Club Programmer (2023 – 2024)
  • Drama Club Member (2023 – 2024)
  • Volunteer, Community Clean-Up Initiative

References

  • Upon Request

Timeline

Volunteer

London Muslim Mosque
12.2023 - 07.2024

Crew Member

Mcdonalds
09.2022 - 12.2022

Cashier/Sales Associate

Super Store
09.2021 - 12.2023

Sales Associate

Park & Province
06.2020 - 12.2020

Cashier/Sales Associate

Grapefruit
01.2020 - 12.2020

OSSD - Accounting and Finance

Oakridge Secondary School

High School Diploma -

Oakridge Secondary School

Elementary Diploma -

Clara Brenton PS

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Shariq Raza