Sharif Muhizi
Toronto,ON
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations. At The Reset Team, excelled in equipment installation and maintained rigorous attention to detail, ensuring project success. Skilled in power tool operation and time management, adept at fostering positive client relationships and following safety practices. Demonstrated ability to improve efficiency and resolve complex issues, contributing to significant project achievements.
Overview
3
3
years of professional experience
Work History
Installer
The Reset Team
04.2024 - 06.2024
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
Warehouse Worker
ESSENSE
11.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Call Center Representative
CANAL +
06.2021 - 05.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Associate of Arts - Marketing
Seneca College of Applied Arts And Technology
North York, ON06.2025
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Equipment Installation
- Following safety practices
Languages
English
Full Professional
Swahili
Limited Working
Timeline
Installer
The Reset Team
04.2024 - 06.2024
Warehouse Worker
ESSENSE
11.2023 - 01.2024
Call Center Representative
CANAL +
06.2021 - 05.2022
Associate of Arts - Marketing
Seneca College of Applied Arts And Technology
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