1>Pharmacy Technician with 20 years of retail pharmacy experience.
2>Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Work History
PHARMACY TECHNICIAN 3
8 Years 8 Months
Alto Pharmacy | 12.2017 - Current
Assist pharmacists in filling prescription items, as permitted by the state board of pharmacy. Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations. Ability to recognize and identify patient medications. Work daily with pharmacists to ensure the right medications are put in the right packets. Run automated machinery required (Henry - ATP) to pre-sort and package medications. Fill exception trays with appropriate medication. Transition SmartPacks through different workflow stages from initial schedule to dispense quality control (Includes Billing, Patient Confirmation, Build, & Fulfillment). Count and fill prescription vials and affix labels on bulk prescription items. Printing and affixing appropriate labels on dispense packets and SmartPack boxes. Sort and triage requests in #triage-smartpack. Verify appropriate medications on SmartPack auto refill. Perform manual quantity adjustments for medication sync or NDC change. Proficient in the handling & troubleshooting of escalated deliveries (Fails, Complaints, or Bugs within WunderBar). Breakdown and maintain returned or canceled SmartPacks. Clean, and help maintain, equipment (Henry - ATP) and work area. Manage SmartPack medication & supply Inventory. Demonstrate ability to work as an effective team member. Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality.
Senior Pharmacy Technician
10 Years 4 Months
Walgreens Pharmacy | 08.2007 - 12.2017
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Precisely processed third party prescriptions and managed adjudication review. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Senior Pharmacy Technician
14 Years 7 Months
Walgreens Pharmacy | 05.2003 - 12.2017
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Precisely processed third party prescriptions and managed adjudication review. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
PHARMACY TECHNICIAN (ON CALL)
3 Years
KAISER PERMANENTE | 01.2014 - 01.2017
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified patient data and billing information. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Correctly priced and filed prescriptions after they were filled. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Retrieved, counted and measured drugs and capped and uncapped vials and bottles. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and staff in a pleasant and professional manner. Precisely processed third party prescriptions and managed adjudication review. Regularly ordered medication and pharmacy, office and restroom supplies. Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Followed state and federal record keeping guidelines for legend drugs and controlled substances. Proficiently processed and dispensed written, oral and electronic prescriptions. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Education
Pharmacy Technician - Pharmacy Technology, Pharmacology and Pharmacy Law
Bryman College | San Francisco, CA | 01-2002
Skills
SMARTPACK/Bubble Pack Specialist
Expert understanding of Medicare and Medicaid processes
Exceptional patient care and interaction
Excellent telephone etiquette HIPAA trained
Extensive medical terminology knowledge
Abbreviations comprehension
Counting and pouring expertise
Inventory management
Retail pharmacy professional Efficient and accurate
Accomplishments
Promoted to Pharmacy Technician 3
Certification
Certified pharmacy Technician (Cpht) by the Board of Pharmacy, Ca Registration Number: TCH 43695 Expiration: 2028-03-31