Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
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SHARIE CAPOTE

79 Lakecrest Dr. Unit 202, Dartmouth,NS

Summary

Driven Shift Lead Manager with two years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.


Focused Accounting professional with three years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with Microsoft Word and Microsoft Excel. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Second Assistant Manager

McDonald's Jones2G inc.
11.2020 - Current
  • Enhanced customer satisfaction by ensuring prompt attention and addressing concerns promptly.
  • Assisted in achieving sales targets through effective upselling techniques and product knowledge.
  • Maintained a clean and orderly store environment, contributing to an enjoyable dining experience for customers.
  • Assisted in staff training and development, improving overall team performance and customer service skills.
  • Created employee schedules to align coverage with forecasted demands.

Team Member

Mezza Lebanese Kitchen
09.2022 - 11.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.

Accounting Clerk

JSJS Fish Dealer
11.2015 - 12.2018
  • Input high volume of monthly invoices with consistent accuracy.
  • Tracked expenses to comply with budgets.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Completed financial reports, providing insight into performance, operations and cash flow.

Accounting Trainee

JSJS Fish Dealer
04.2018 - 10.2018
  • Received, reviewed and verified validity and completeness of appropriation, accounting and financial data.
  • Measured revenues, automated accounting systems and internal controls to evaluate financial data and transactions.
  • Balanced and submitted financial reports for review and approval.
  • Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.

Education

Post-Secondary Diploma - Business Administration

Fanshawe College
London, ON
04.2020

Bachelor of Science - Business Administration General

University of San Jose-Recoletos
Cebu City, PH
03.2015

Skills

  • Inventory controls
  • Training and mentoring
  • Daily workflows
  • Safety processes and procedures
  • Cash Handling
  • Bill Payment and Recordkeeping
  • Assignment Delegation
  • Accounts Payable and Receivable
  • Attention to Detail
  • Microsoft Office

Certification

  • Food Handler Certification - January 2022 - January 2027
  • Emergency First Aid CPR “A” & “AED” - December 2021 - December 2024
  • Leadership Foundation Class
  • Advancing Shift Leadership Program

Volunteer

  • London Food Bank Volunteer - June 2019

London, Ontario

· Packed the products

· Segregated the items

· Kept track of expiry dates of the items

· Ensured the correct and proper labels of the items

· Grouped the items according to their specific categories


  • Finish Chute Volunteer - April 2019

Forest City Road Races London, Ontario

· Assisted the organizers to set up the medals

· Motivating and cheering up the runners

· Distributing medals to the runners in the finish line

Timeline

Team Member

Mezza Lebanese Kitchen
09.2022 - 11.2023

Second Assistant Manager

McDonald's Jones2G inc.
11.2020 - Current

Accounting Trainee

JSJS Fish Dealer
04.2018 - 10.2018

Accounting Clerk

JSJS Fish Dealer
11.2015 - 12.2018

Post-Secondary Diploma - Business Administration

Fanshawe College

Bachelor of Science - Business Administration General

University of San Jose-Recoletos

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SHARIE CAPOTE