Summary
Overview
Work History
Education
Skills
Summary of Qualifications
Certification
Additional Information
Timeline
Generic

Shari Mountain

Vancouver,BC

Summary

Effective communicator with a decade of managerial experience, specializing in events and ticketing. Excels in resource coordination and schedule planning, and is committed to improving processes to enhance productivity. Transitioning into project management to leverage leadership skills and project planning abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Box Office Manager

Arts Club Theatre Company
06.2019 - 02.2024
  • Directed a team of 5 through a 6-month $3.7M project involving the cancellation of 18 productions in 2020 and successfully retained 70% of funds within the organisation
  • Spearheaded the recruitment, hiring, onboarding, and training process for a 20-member box office team upon the return of operations in 2021
  • Implemented a comprehensive 6-week planning process for all Opening Nights, generating an extensive stakeholder register and fostering cross-departmental collaboration
  • Led a team of 4 through the implementation of Smart Seat by Adage Technologies to address lack of customisation with seat maps. Project was delivered within 6 months and on-budget, saving the company $5,000 per customised seat map

Business Manager

Production Power Corp
08.2017 - 03.2018
  • Generated new business opportunities through proactive outreach and strategic networking
  • Negotiated contracts with clients, securing favourable terms for the company while maintaining strong relationships
  • Orchestrated payroll operations for both contractors and staff, ensuring accuracy, compliance, and timely disbursement
  • Managed communication efforts and liaised with film crews to ensure satisfaction and foster long-term partnerships

Operations Coordinator

Briere Production Group
03.2017 - 07.2017
  • Orchestrated end-to-end logistics for all events and warehouse operations, including trucking, crew transportation, and shipping requisitions
  • Coordinated a 50-technician team for both event and warehouse labour, managing schedules to optimize resource allocation
  • Directed the recruitment process for all general technicians ensuring the assembly of a skilled and reliable team
  • Implemented a new software to address the scheduling delays and onerous payroll process. Saved the company a collective 14 hours of labour per week, a cost savings of roughly $1,500


My full work experience can be found on my LinkedIn profile

https://linkedin.com/in/shari-mountain/

Education

Diploma - Arts And Entertainment Management

Capilano University
North Vancouver, BC
08.2016

Skills

  • Project Planning
  • Event Scheduling
  • Logistics Coordination
  • Process Implementation
  • Conflict Mediation
  • Hiring and Training
  • Coaching and Mentoring
  • Customer Relationship Management

Summary of Qualifications

  • 10 years of management experience
  • Certified Associate in Project Management
  • Diploma in Arts and Entertainment Management
  • Experience managing department budgets
  • Familiar with event permitting and risk management
  • Experienced with G Suite (Google Workspace)
  • Class 5 Driver’s License with access to a vehicle
  • Ability to lift 50lb

Certification

  • Certified Associate in Project Management, PMI

- Above target in all 4 domains

Additional Information

  • Musicals
  • Board games
  • Yoga
  • Skiing

Timeline

Box Office Manager

Arts Club Theatre Company
06.2019 - 02.2024

Business Manager

Production Power Corp
08.2017 - 03.2018

Operations Coordinator

Briere Production Group
03.2017 - 07.2017

Diploma - Arts And Entertainment Management

Capilano University
Shari Mountain